Remove Personal Antivirus/pav.exe (Removal Info)

By Sun on Apr 13, 2009 | Reply

i didn’t buy Personal Antivirus. I got Antivirus 360 and I don’t need your Personal Antivirus. How do I delete it? Thank you

By James McCarter on Apr 14, 2009 | Reply

I wish that I had had this information 24 hours ago. With it I could have easily removed Personal Antivirus from my wifes computer.

As it is I bought Spyware Doctor for $29.95 which was advertizing that it would remove Personal Antivirus. Well, it didn’t and after it finish removing all the suspected malware on my computer, Internet Explorer would not function proper. Therefore I could no longer perform Windows Update functions.

I have spent many hours reinstalling the legacy software on my computer. What a wast of time. I sure hope that others who have this infection find this site and are able to easily remove Personal Antivirus.

By Corey on Apr 14, 2009 | Reply

I managed to get rid of Personal Antivirus within an hour. Yes, I am somewhat computer savvy and don’t try this if you are not. Here’s what I did. First of all, I reboot the computer in safe mode. From safe-mode, I navigated to system restore and picked a date that I believe it’s good. After a few minutes, my computer rebooted in normal mode. This is not done. I then deleted all the traces and bad entries. Most of them are listed above. Reboot again. Guess what? See ya! Personal Antivirus no more!

By matt m. on Apr 15, 2009 | Reply

i didn’t install this personal antivirus. whoever puts this in my computer should be jailed for life.

By Just Another John on Apr 15, 2009 | Reply

Personal Antivirus totals my new computer! I’m so mad now!

By Orla on Apr 16, 2009 | Reply

Hi,

My laptop has just been infected by the Personal Antivirus. I was wondering if you could help me. I’ve read how you got rid of this virus and went into safe mode but am unsure how to proceed from this point? Would you be able to guide me?

By Don on Apr 17, 2009 | Reply

If you install antivirus software from Symantec, it should take care of all the removal steps. From my experience, I had to stop PAV.exe process first to allow a successful installation of the Symantec antivirus software.

By Sara on Apr 17, 2009 | Reply

OMG!!! Corey thank you sooooo much!! PAV wasnt even letting me get on the internet. Thank you again, much appreciated =D

By bgates1 on Apr 17, 2009 | Reply

This personal antivirus thing is just another one of Microsofts ways to try to control everything and extract more monies out of the world pulic…..Switch to Linux and be a winner

By bgates1 on Apr 17, 2009 | Reply

Did it really work

By Don on Apr 19, 2009 | Reply

A quick fix to get rid of it it to do a system restore. That took it off, now to try and figure out how to keep it from reloading.

By Nicole on Apr 19, 2009 | Reply

I have tried everything, i have the icon off my computer and its no longer on my desk top, but my activex is still popping up with it on there and my IE will not work. I tried system reestore, but it won’t restore back to any date within the past week. PLEASE HELP!!!

By mmoua on Apr 19, 2009 | Reply

So my computer caught the stupid Personal Antivirus. I tried using my spyware to scan for it and to get rid of it, but it did nothing!!! I was about to smash my computer!!!So piss!!! Well, I tried everything I could think of, and then finally just decided to try and delete it! I searched my whole computer for PAV and deleted everything that had PAV, and now nothing!!!YAY!!! I’m hoping it’s finally gone for good, though I’m not sure, but it’s gone, for now!

By Nicole on Apr 20, 2009 | Reply

Ok, so its now been 2 days. I have tried everything. scanning my computer for everything with PAV and deleting it, the above tips, deleting IE and reinstalling. Nothing is working. I tried to restore, but for some reason my computer won’t do that. My active x is still coming up that I need to dl personal antivirus and some, not all, of my web pages are coming up with that annoying warning. Anymore suggestions?

By Jenny on Apr 20, 2009 | Reply

Thanks for this fix…I was just surfing and then this thing appeared on my computer. Got it fixed fast–with your help!

By tommy on Apr 21, 2009 | Reply

The system restore from safe mode worked for me and my computer was messed up bad from this vrius. definitely give it a shot if you’re having this problem.

By jackie on Apr 21, 2009 | Reply

Cory….Can I just say……I love you man!
Thank you so much for that info, it worked! and I was ready to throw the whole computer in the trash…thank you! Hey does this mean I am computer savvy too????

By Ken on Apr 21, 2009 | Reply

My cousin wrote to the makers of this “software” and got this response:
Dear customer,

Thank you for contacting Customer Support Center.
Please follow my instructions to uninstall Personal Antivirus

1.Open My computer, choose Disk C;
2.Find the folder Program Files\Common Files\Uninstal\PAV\Uninstall.exe;
3.Run the file Uninstall.exe

After that our product will be removed.
Feel free to contact us if you need any help

Give it a try. It may be their legal backdoor way out.

By Bry Bry on Apr 21, 2009 | Reply

Corey, I’m glad I found you. That worked fine for me. Took 10 min. Thanks a lot.

By Paul on Apr 22, 2009 | Reply

Ok, I’ve tried uninstall so many different ways it’s DRIVING me nuts. Tried turning the sucker off from the start menu, only to have it reappear after rebooting! AAAGGHH! Whoever the joker was that wrote this, CAN SOMEONE please notify all of us who they are so we can make their lives a LIVING HELL!

By Su-z on Apr 22, 2009 | Reply

I believe what Corey has posted has worked for me as well. Ken…I would be careful about doing the uninstall from program files, as when I went there to uninstall, it wanted to run pav.exe , which might install the virus thing?

Anyway, thank you Corey! I had to go to a different internet source to even get this information, as everytime I went to a website to get information on how to get rid of the thing, the stupid Pav thing would come up.

I hope it is gone for good!

By pete on Apr 22, 2009 | Reply

unbelievable! i have no ideas how personal antivirus got into my computer. it asks me to pay to upgrade. wtf. i don’t want this. i found pav.exe running process, end it but still getting errors. what’s the remedy? please help. thank u in advance.

By Sophie on Apr 23, 2009 | Reply

Please help me delete this virus, just recently got this laptop, my mum will kill me! she does all her work on this!

By living an antivirus nightmare on Apr 23, 2009 | Reply

Pleeeeeeeeeeeease! Help me! Can someone give me step by step instructions on how to get rid of the personal antivirus crap! It’s killing me! I am not really computer smart…please please please help me!

By It took 30 min to remove the damn thing on Apr 24, 2009 | Reply

If you have tried to delete it, you might have to go to the recycling bin to restore it, you need the Uniinstall.exe to completely get rid of it! Then follow the post by KEN, They are perfect instructions!!!! Good luck!

By Dannil on Apr 25, 2009 | Reply

I really need help, It has blocked all of the internet sites that could help me, with directions on removing this demon, except this one! I really do need step by step directions, I have deleted all of the files… that I could find.. Was that a mistake? I also tried to reboot to other time periods, and it couldn’t. Please help I really apreciate it

By dave on Apr 26, 2009 | Reply

PAV has infected my computer. I have found PAV listed as a file umder “program files” but when I attempt to delete the file I get an error message “cannot delete PAV access is denied”. Does anyone know a way around this. I am not able to even access the internet. Totally locked up as should those involved in placing this on our computers. If they are getting some to actually pay for thier so called service why can they not be traced down and prosecuted?

By Frankie on Apr 26, 2009 | Reply

Help! I have been trying to get rid of bloody personal antivirus allday for my dad! Please could you put simple step by step instructions for how to try and delete it! I am not that good at computers! Should i maybe try a system restore? I went and bought Norton Internet security to try and get rid of it that way but it doesnt detect it! Please help!

By Robert on Apr 26, 2009 | Reply

If any person can tell me who wrote this program or have a telephone number, I would appreciate it. I would love to give them a call about now.!!!!!

By pat on Apr 26, 2009 | Reply

i want to thank Ken for those instructions it was a life saver (mine). i did what you said it was gone in two seconds. thank you thank you thank you!!!!!

By belinda on Apr 26, 2009 | Reply

how can i get rid of this PAV

By Shannon on Apr 26, 2009 | Reply

Thanks so much Ken for posting the info on how to remove PAV. I have been trying to get rid of this all day and even purchased a new antivirus which didn’t detect it. It took only a few seconds and it was gone after following your instructions. Anyone else with this problem should follow Kens instructions, it really works and it’s simple.

By cassie on Apr 27, 2009 | Reply

ive tried everything, there is no unistall of the stupid pav. can anyone please help me on how to get rid of this stupid crap that will not cost me money?

By Micah on Apr 27, 2009 | Reply

Ken your way worket for me this is the way he said to do it
1.Open My computer, choose Disk C;
2.Find the folder Program Files\Common Files\Uninstal\PAV\Uninstall.exe;
3.Run the file Uninstall.exe

After that our product will be removed.

By micah on Apr 27, 2009 | Reply

Ken your way worket for me this is the way he said to do it
1.Open My computer, choose Disk C;
2.Find the folder Program Files\Common Files\Uninstal\PAV\Uninstall.exe;
3.Run the file Uninstall.exe

After that our product will be removed.
TY

By micah on Apr 27, 2009 | Reply

its only been 10 min, but it seems kins way works.

By zox on Apr 27, 2009 | Reply

Here are instructions by Ken!Worked out perfectly!everything was gone in 2 seconds(after second attempt).First attempt was to uninstall but message “internet explorer stoped working” apeared.Then i try right click “run as administrator”and it was gone in 2 seconds!Thank you Ken!

By susan on Apr 27, 2009 | Reply

Please help! Have tried to locate the uninstall.exe but only shown the shortcut to which the computer says it’s not found!

What can I do now?

By Emily on Apr 27, 2009 | Reply

Ken is the life saver – very easy and definitely worked in just a few minutes! I can now access the internet again without any problems.

By Melissa on Apr 28, 2009 | Reply

My boss has had this on his computer for a few days. Ken’s suggestion got rid of the problem in seconds. Thanks Ken!

By Linda on Apr 28, 2009 | Reply

Thank you a millon times Ken. It was a piece of cake uninstalling the pav.exe using your info. I was so happy i got up and danced! That was a total nightmare from the get go. If u lived here i would take u out for a huge steak!!!!!!!!

By Danielle on Apr 29, 2009 | Reply

oh yeah, one thing i found that helps is that you can disable PAV from running when your computer starts. go to run and type in msconfig. then go to the start up tab and make sure that PAV is unchecked. then click apply. then restart your computer to see if that helps block the program.

By Pops on Apr 29, 2009 | Reply

Well done Ken, thank you, this really was a tricky little sucker, I had tried everything and none on them worked, like someone else says no amount of restore dates worked, Norton fails to detect it and the annoying little so and so sits there, anyway if you follow info as set out in Ken’s post it works eventually, I ran it in safe mode and followed instructions ,after selecting C drive, please note each one is a file so its Programme files, then you will see a folder for Common files then look for Uninstall, this might sound obvious to computer boffins but for us thicker users, not so. Anyway mine still not want to run in normal mode and it took three more attempts before my computer came back to life and worked completely perfectly without that bloody annoying PAV!!!!!!!!!!!!!!!!!
Thank you Ken

By Deb on Apr 29, 2009 | Reply

Thanks so much that worked like a charm! After using the uninstaller I was able to get back on the internet. AVG or Malwarebytes would not remove it thanks for the post!!!

By sharon on Apr 29, 2009 | Reply

I thought I had uninstalled this terrible problem but whenever i try to get into my websites it gives me a warning that I am visiting a harmful website and blocks me. I don’t know what to do and am about ready to cry. Should I reinstall the PAV and then try again to delete it?

By Insel on Apr 29, 2009 | Reply

Dear Ken , YES !! it worked thanks to you .. !

I can not thank you enough .. I have norton 360 but somehow did not picked that stupid thing and whilst my son was navigating it installed itself on to my computer. I have tried everything but was no good untill I have seen what you suggested and tried , worked straight away ..
Thank you so very much , now I reccomend to everyone who is and have been suffering of this PAV….
#
By Ken on Apr 21, 2009 | Reply

My cousin wrote to the makers of this “software” and got this response:
Dear customer,

Thank you for contacting Customer Support Center.
Please follow my instructions to uninstall Personal Antivirus

1.Open My computer, choose Disk C;
2.Find the folder Program Files\Common Files\Uninstal\PAV\Uninstall.exe;
3.Run the file Uninstall.exe

After that our product will be removed.
Feel free to contact us if you need any help

Give it a try. It may be their legal backdoor way out.

By Kim on Apr 29, 2009 | Reply

My niece got this on her vista and tried uninstall then couldn’t find lots of the fixex till i came across this blogs took 2 seconds fixed everything thank you from us both that was an east fix after hours of frustration. AGIAN THANK YOU!!!!!!!!

By Rob on Apr 30, 2009 | Reply

1.Open My computer, choose Disk C;
2.Find the folder Program Files\Common Files\Uninstal\PAV\Uninstall.exe;
3.Run the file Uninstall.exe

Works a treat!

Many many thanks

By baffy on Apr 30, 2009 | Reply

go to disk c ON MY COMPUTER, double click on it, then look for program file, double click on program file,after look for common files, then double click on common files, then look for uninstall , double click on the uninstall,then you will see the PAV(personal antivirus), double click on it, it will say ALLOW OR CANCEL, pls allow and it will delete it.

By mark on Apr 30, 2009 | Reply

NOTE:
I actually found the ‘run’ key under
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run

rather than HKCU

By Grace on Apr 30, 2009 | Reply

Thanks a million, got it uninstalled within minutes!

By melissa on May 1, 2009 | Reply

These instructions are wonderful after trying to remove it with software and finding a different route of uninstall (which failed). This advice worked perfect.

note *you may need to restart your computer after uninstall* I got rid of it but it was still showing up until I rebooted the computer.

By mike on May 1, 2009 | Reply

worked great,

on mine only found 1 of the 4 files to delete in step 2 and

the regedit was how mark posted above

By rahma on May 1, 2009 | Reply

thank u very very much this problem was making me crazy thhhhhhhhhhank youuuuuuuu .

By Dan on May 1, 2009 | Reply

I had deleted pav.exe and cannot use the uninstaller. Any other methods of getting rid of it?

By Vonna on May 2, 2009 | Reply

OMG THANK YOU SO MUCH…..IT ACTUALLY WORKED AFTER MANY HOURS OF TRYING. I APPRECIATE IT.

By Jake on May 2, 2009 | Reply

THANK YOU ROB AND BAFFY!!!!
I almost put my fist through my computer because of this PAV!
gah!

By Brandy on May 2, 2009 | Reply

This virus is just awful. I have deleted the shortcuts and deleted it out of the recycle bin. When I go to my computer and try to delete the virus, I click on it but it says file is empty. I just dont understand. Can someone please give me some help. I need step by step directions. Its the personal antivirus and I have a Vista.

By dot jones on May 2, 2009 | Reply

This is the only one that worked for me. Will copy here:

My cousin wrote to the makers of this “software” and got this response:
Dear customer,

Thank you for contacting Customer Support Center.
Please follow my instructions to uninstall Personal Antivirus

1.Open My computer, choose Disk C;
2.Find the folder Program Files\Common Files\Uninstal\PAV\Uninstall.exe;
3.Run the file Uninstall.exe

After that our product will be removed.
Feel free to contact us if you need any help

Give it a try. It may be their legal backdoor way out.

By tede on May 3, 2009 | Reply

There is nothing in common files/uninstall or ,it appears, anywhere else on the computer but its is still there coz it stops me from using the internet[using the wifes lappy at the mo.]and wont let me do a system restore either.I have deleted every reference I could find but to no avail,can anybody help me get rid of this lothesome thing.

By maya nakia on May 3, 2009 | Reply

brandy im having the same exact problem but my program is xp, can somebody please help us????!!!!

By Laura on May 3, 2009 | Reply

I HAVE THE SOLUTION EVERYONE!!! This was just by pure luck that I discovered this!!!! On your computer just press Ctr + Shift + Esc. When the window pops up just find the PAV annoying file, click on it, and then press ‘delete processes’. THEN, go to your computer and find the PAV file (because by now you already know where it is) and delete it! Without stopping the processes I wasn’t able to delete it! Now I WAS able to and it’s gone!!! Thank you Jesus!!!!

By Laura on May 3, 2009 | Reply

Maya, try what I just suggested. It should work for XP as well! Let me know if it works ok? Laura

By rl on May 3, 2009 | Reply

Hi Laura, thanks for your comment. I did what you suggested and everything was going well. I was able to delete the pav.exe file only after I ended the process. I restarted, but unfortunately I still cannot surf the internet. Is there anything else you did?

By maya nakia on May 3, 2009 | Reply

Laura i tried everything every suggestions on here i tried and it still doesnt work. i still cant get on the internet and when i use my wireless system at starbucks a warning keeps popping up blocking me and warning me not to use the site. Help me please? Ive done it all help?

By Tryna on May 4, 2009 | Reply

open task manager, go to processes and stop PAV.exe from running, the icon will then be off your bottom screen…
go to the c: then program files and manually delete the program

By Tony Robinson on May 4, 2009 | Reply

Whew, thanks Ken. It really works. In my case I did not have to run the uninstall I just double clicked it. I will put info in my “need to know file”

By Chris on May 5, 2009 | Reply

Oh By the way… ALL the posts referring to KEN as a life saver are complete bull. I wouldn;t be surprised if this was fake posts by the company.

Uninstall.exe runs pav.exe

By maya nakia on May 5, 2009 | Reply

im still having the blocked windows and pop ups saying i need to click here 4 personal antivirus. can someone please give me some advice that actually work?

By Connie on May 5, 2009 | Reply

This is how I did it and it worked.I couldn’t find it in the programs.
Click start,search,all files and folders. When common files comes up, double click on it and it will display uninstall. Double click this. It will remove it from you computer. Than go to your recyle bin and empty it. It finally worked.

By Lynette on May 5, 2009 | Reply

Has anyone figured out how to make the connection to the IE work again after uninstalling PAV.

I still can’t get back online?

By Andraea on May 5, 2009 | Reply

Thank God for you. You are a lifesaver. I dont know how that stupid shit got on my laptop but I cound’t do anything and I wouldn’t let my a get on the internet. It blocked everything and kept sending me messages. I had to use my sister computer to look up help to delete it. Thanks again.

By INDRA on May 5, 2009 | Reply

DEAR KEN AND OTHERS,
THANK U VERY MUCH FOR THE INFO ON “UNINSTALL” OF THIS STUPID PERSONAL ANTIVIRUS.I COULD SUCCESSFULLY REMOVE IT FROM MY SYSTEM.
I WAS WONDERING WHETHER MR. KEN’S SUGGESTION ALSO A TRICK.( WHEN IN TROUBLE YOU TEND TO DOUBT AND SUSPECT EVERYBODY INCLUDING YOUR SHADOW)
THANKS TO U ALL AND FOR THIS SITE AGAIN
INDRA

By INDRA on May 5, 2009 | Reply

RELIEVED. THANKS AGAIN

By Valerie on May 6, 2009 | Reply

This really worked! Thanks for posting it. I wish I had found it a few days ago!

By mhille on May 6, 2009 | Reply

thank you for making this info, it help a lot.that Personal Antivirus ruined my day.after i end the process, i delete the pav folder in program files.im using Firefox.im so so relieved right now….

By lil red on May 6, 2009 | Reply

Im not computer literate and as easy as this info should be…Im not getting anywhere! you dont have an easier way of explaining this?….well in the mean time im going to be teaching myself about my laptop…please help!

By monty on May 6, 2009 | Reply

this is fuking piss taking the who ever made this shit we should blow the whole company and put the personal virus in that person whoever made it fuking twatsssssssssssssssssssssssssss

By rich on May 7, 2009 | Reply

So far i think these instructions actually worked, except for the fact internet explorer wasn’t working properly afterwards. I just downloaded Mozilla Firefox, & now everythings back to normal, just a different browser.

By ted on May 7, 2009 | Reply

I have tried everything on this site to get rid of this obnoxious thing but to no avail.It blocks any attempt to download anything,it does not appear were it is supposed to be,there is no trace of it in any file,folder,etc but still it gives me grief.Can anybody give me ideas of where to look and what to look for.Thanks

By Nashphil on May 7, 2009 | Reply

You’re a moron. This has NOTHING to do with MS. Do your research before you insert your big foot. This is Malware!
Personally I think Mac people are the root of all evil viruses because they are jealous of the success of PC’s.

By clamburgeritto on May 7, 2009 | Reply

another way to remove PAV

restart in safe mode

go start/run type in msconfig
then go startup tab.. disable the pav.exe
press ok or close then restart later

Go to C:\program files then find the PAV folder and delete it. also delete the shortcut on the desktop

open IE.. go to manage addons and disable the wincontrol.dll Browser Help Object then close your IE. (wincontrol.dll is the cause of the problem that prevents your browser from opening sites and other payloads)

Go to C:\widows\system32\
search for wincontrol.dll and delete it

restart your computer…

done.. ^^

By michael c on May 7, 2009 | Reply

Tyrna and Laura,
Thank you both for sharing the incredibly helpful information necessary to overcome the pav problem.

By rev. ron on May 7, 2009 | Reply

Corey, Can you please help me remove this
PAV/pav.exe “personal Antivirus” from my coumpter. I am a pastor and need my computer very much. I think my son went on myspace and got this bug. Will you please send me the information on how you did this. My wife has some computer shills. I would be most grateful!
thank you,
Rev. Ron

By Theresa on May 7, 2009 | Reply

im gonna cry i dont know how to do this crap. I’ve tried everything. even tried to restore my computer to a different date. but it only goes so far back. i tried the safe mode thing. and nothing.. please help!!

By bil on May 7, 2009 | Reply

hi clamburgeritto!!

you direction was so helpful..i wasnt able to uninstall but i deleted every trace of pav that i saw.how do u confirm that i dont have it anymore?
i also disabled winexplorer.dll because i didnt see wincontrol.dll under I.E manage add-ons. i noticed i dont have any pop up from personal antivirus anymore though

By Laura on May 8, 2009 | Reply

Thanks to Ken this is this is only thing that worked for us!!!! Yey so happy. LOL

Thank you for contacting Customer Support Center.
Please follow my instructions to uninstall Personal Antivirus

1.Open My computer, choose Disk C;
2.Find the folder Program Files\Common Files\Uninstal\PAV\Uninstall.exe;
3.Run the file Uninstall.exe

After that our product will be removed.
Feel free to contact us if you need any help

Give it a try. It may be their legal backdoor way out.

I know it may say theres an error but when you click on Uninstall you have to right click and then click run as click log on as administrator. Thats what helped me.

By justin on May 9, 2009 | Reply

“My cousin wrote to the makers of this “software” and got this response:
Dear customer,

Thank you for contacting Customer Support Center.
Please follow my instructions to uninstall Personal Antivirus

1.Open My computer, choose Disk C;
2.Find the folder Program Files\Common Files\Uninstal\PAV\Uninstall.exe;
3.Run the file Uninstall.exe

After that our product will be removed.
Feel free to contact us if you need any help

Give it a try. It may be their legal backdoor way out.”

thanks, ken!! tried everything, but that worked in seconds. everything is literally gone now. what a bunch of douchebags. everyone try this method!

By JIM on May 9, 2009 | Reply

I just spent 2 days with pav.exe going around in circles..whoever pav.exe should be prosecuted!

GOOD NEWS I have XP google or MSN how to restore windows to a previous state,,

I’m not an expert..this is the only way that worked for me….in 20 minutes PAV.EXE was gone.. I picked PAV.EXE off of USA TODAY

By Sruthi on May 9, 2009 | Reply

Thanq so much everyone…it really worked for me… It was so horrible earlier…thanq once again…

By esham on May 10, 2009 | Reply

I have got PAV but can not remove as a result i lost all my files and unable to use my laptop.
thanks
ehtesham

By Emily on May 10, 2009 | Reply

Ken you are a LIFESAVER! Thank you sooo much, can’t believe I was stupid enough to install this stupid program in the beginning, but thanks to you no harm done. ROCK ON! I had already deleted the files, so I “un-deleted” them and followed your directions, it’s the ONLY way to get the uninstall to work!

By angie on May 10, 2009 | Reply

ok i did all ken said and i still cant get to any of my windows help files or microsoft updates plzzzzzzzzzz help me thank u

By Kari on May 10, 2009 | Reply

When i follow kens steps there is no PAV in the uninstall folder…i have done a search and my computer cannot find anymore files with PAV yet my internet is still blocked…what can i do now?

By Colleen on May 10, 2009 | Reply

I just spent three days trying to get rid of this awful program. Once I tried safe mode and system restore dated back a few days, that was the solution! I’m not that great with the computer, but the system restore was quite easy (maybe I just lucked out), and I am so glad to have my computer back to normal. It only took about 15 or 20 minutes.

By Jesse on May 10, 2009 | Reply

System Restore would not completely get rid of personal antivirus. There’re so many dll’s hidden in the c drive, but system restore is definitely a good first step to get your computer up and running then perform other method to competely destroy PAV. I definitely don’t want any traces of this bastard staying in my computer while I use it for banking and paying bills.

By rocky on May 11, 2009 | Reply

shannon, i even bought norton antivirus and it did not find it, i called the support center, and they wanted to charge another hundred bucks to remove it, i thought that was stupid. so your saying ken’s directions worked perfectly?

By Kristie on May 11, 2009 | Reply

Okay so i tried Ken’s idea and when i went to the short cut it said it was already uninstalled, thats because i believe my roomate was able to get rid of most of the program. but for some unknown reason the internet part if PAV still exsists if that makes any sense. does anyone know how to get rid of the part of PAV that blocks the internet. I’m completly stuck and i can go on anything

By Pippa on May 11, 2009 | Reply

I tried t uninstall the programme and it kept telling me that Internet explorer blah blah blah..I tried the procedure of going to My Computer and tried Disk C etc and voila just as that dreadful programme appeared it then disappeared!!! many Thanks for your help !!!!!

By Tina on May 12, 2009 | Reply

Yeah I agree with you however it happen to me this evening. Its really pissing me off bec whoever tried to hack into somebody’s puter and They should go to jail for a good

By Marisa on May 13, 2009 | Reply

use your system restore process. Easiest & no money!! search your files, find time frame, use help & restore, use system restore wizard. YAHOO! gone…..

By Lisa on May 13, 2009 | Reply

Going to the Program files/common files/uninstall works!

By Nick on May 13, 2009 | Reply

Thanks Ken as i followed the steps and PAV was gone

By Pam Wellman on May 13, 2009 | Reply

Thanks for helping us remove this, Ken. It was really easy. I’m still not sure how we got this installed.

Pam 5/13/09

By Betsy on May 13, 2009 | Reply

Thanks to Ken this was the only thing that worked for me!

Thank you for contacting Customer Support Center.
Please follow my instructions to uninstall Personal Antivirus

1.Open My computer, choose Disk C;
2.Find the folder Program Files\Common Files\Uninstal\PAV\Uninstall.exe;
3.Run the file Uninstall.exe

After that our product will be removed.
Feel free to contact us if you need any help

Give it a try. It may be their legal backdoor way out.

By kieran on May 13, 2009 | Reply

as afr as IE not working try getting firefox (thats what i use and is running with no problems) and in regedit if you cant find it in current user try looking under local machiene / run (thats where it had gone on mine) first glance looks like iv killed it, but still have to do some restarts and checks ect.
thanks for the info chap
kieran

By eumir on May 13, 2009 | Reply

please help me how can i remove the personal antivirus in my computer. please help me.

By Dan on May 14, 2009 | Reply

PAV virus will not let me register.

By Paul on May 15, 2009 | Reply

system restore in safe mode worked for me.

By Ray on May 16, 2009 | Reply

Thanks for the help here. I used the restore option and then deleted all icons etc. Tried both firefox and IE and everything seems to be ok.
What a Pain!!!

By Elie Robinson on May 16, 2009 | Reply

I had this bad boy and wrangled with it fo 3 days. OK, I’m not promoting anything. But this is what happened.

I downloaded Spy Hunter free version. Scanned the computer. Spy Hunter listed all infections. Down to the location.

I tried to buy SH but PAV would not allow it. So, I followed the location on my computer to remove it manually. When I found winexplorer.dll I tried to delete it. So, I changed .dll to .doc. Still no luck. Changed it back to .dll and could delete it.

I bought Spy Hunter. These guys are good.

Try it.

By mistie on May 16, 2009 | Reply

someone please help me remove this personal anti-virus crap its really pissing me off I have tried everything but I am not really computer smart so corey if you could email me step by step instructions to safe mode my computer and how exactly to get this damn thing off my computer please i would so appricate it

By mistie on May 16, 2009 | Reply

I think that i got it off now but it is still blocking my websites that i am trying to get on does anyone have any step by step instructions to fix that or make sure that i have completly uninstalled it please

By mistie on May 17, 2009 | Reply

i am haveing problems with the internet part to it is blocking everything still can anyone help us! you cant send to my email cause i cant even get into that.

By donna on May 17, 2009 | Reply

the safe mode option worked for us – thanks!

By robert on May 17, 2009 | Reply

thanks ken. you are my idol. followed instructions and gone presto.

By Jenna on May 17, 2009 | Reply

I just wanted to say thank you to Ken. His directions helped me more than any others.

By Brigitte on May 17, 2009 | Reply

Thank you Ken, worked for me. I was getting very frustrated.

By deb on May 19, 2009 | Reply

i found out i had pav on my computor never wanted it so how to delet it of my computor please help

By Jessica on May 19, 2009 | Reply

i am having a problem with this PAV thing.. and I can’t get rid of it. I managed to delete the files that existed in the PAV folder found on the C: drive but evidently the virus is still on my computer. When I try to go online, every site I go to I get this continuous “warning” message. It’s the PAv crap.. I can’t get to any sites without this popping up over and over.

How do I completely rid of this problem?

Thanks for your help!

By Traci on May 20, 2009 | Reply

Have personal antivirus on laptop so I can only operate in safe mode so I can’t get onto the internet. What can I do to get rid of it ?

By Rafi on May 20, 2009 | Reply

This way works (thanks Ken)

1.Open My computer, choose Disk C;
2.Find the folder Program Files\Common Files\Uninstal\PAV\Uninstall.exe;
3.Run the file Uninstall.exe

I dont know how it got downloaded but if you run the uninstall file it should delete the program. Those A-Holes who made this should go to jail

By trista on May 21, 2009 | Reply

I tried that and i dont have anything in that folder but I still have the personal antivirus

By trista on May 21, 2009 | Reply

I tried that but i dont have anything in the uninstall folder and I still have the personal antivirus

By Yvonne on May 21, 2009 | Reply

I can see the PAV.exe in my
Program Files\Common Files\…
but under Uninstall, there is no uninstall.exe in the PAV folder.
I am not able to delete the PAV.exe because PAV is launching at start up and running constantly in my Activ X. Can someone plese let me know how I turn this thing off in my Activ X so I can delete the virus.
Thanks!

By The_Phantom on May 22, 2009 | Reply

OK, I’ve spent a couple of hours on this and I think I’ve got rid.
I have no idea if Ken is genuine or not but I tried his fix and couldnt find any uninstall file
in Common Programs.
Heres what worked for me.
Sorry if its long and possibly talking down to those who know a bit but its aimed at the beginner.
1.Start your computer in SafeMode (keep pressing F8 about once a second until a list of options comes up and one of them should be safe mode)
2.When its booted up click on Start then click Run
then type MSCONFIG and click ok.
Click on the Startup tab.
In here are all the things that start up whenever you power your computer up.
A lot of them are unnecessary but you have to be careful because you could cause problems if you stop one starting that is needed in the general running of the computer.
If in doubt, do not remove the tick.
Find pav.exe or anything like that and remove its tick.
Click Apply then click Close.
Click No to restarting now.
3.Click on Start then click Run
In the box that appears type REGEDIT
and click OK.
Again do this with caution because delete the wrong thing and it could cause you more problems.
Press F3 to search and type in PAV.
When I did it, it found about 6 entries. Some were innocent entries to do with other things (eg printing).
Some were obvious eg a folder called PAV.
Delete any folders called PAV.
If in doubt then do not delete.
Press F3 to search for the next occurence then click OK when it says its finished.
Click the x in top right corner to close Regedit.
4.Double click on My Computer.
Double Click on C:
Double click on Program Files
Look for a PAV folder and if you find one, right click on it and click on Delete.
Double click on Common Files
Look for a PAV folder and if you find one, right click on it and click on Delete.
5.Click on Start
On mine I still had the PAV shield in the left column so I right clicked on it and clicked on Delete.
6.Also, if you click on All Programs
I also still had a folder called PAV which I again right clicked and clicked on Delete.
7.Go back to your Desktop and empty your Recycle Bin which should contain PAV folders etc
8.Restart your computer and cross your fingers and pray to any Gods you may have and
hopefully it will be gone.
Good luck

By BEEFREE on May 22, 2009 | Reply

BAFFY THANK YOU VERY MUCH-THAT DID IT YEA

By sonyas-garden on May 22, 2009 | Reply

I tried and tried to remove this pesky item that kept popping up over and over again
I finally went to control alt delete while it was running
hit on the pav.exe and went into processes and it went right into the site name I hit end processess and it took it off the taskbar and seems to have deleted it and I keep hoping that its permanent
never had something so irratating and annoying for something I didn’t even download, now I pray it did the trick and its gone

By sonyas-garden on May 22, 2009 | Reply

actually you have to hit the name and then it goes to processing and end process sorry got carried away that I got rid of it FINALLY

By sarah on May 22, 2009 | Reply

I agree

By Yvonne on May 22, 2009 | Reply

Great instructions Phantom!
PAV seems to be off!
Though now I get a run error dll32 that pops up on the desktop and prevents Internet Explorer’s connection – get a page error cannot display webpage.
I followed similar instructions to remove 32dll from my computer and still no resolution?

By lawrence on May 23, 2009 | Reply

Thanks that worked perfect.

By lawrence on May 23, 2009 | Reply

that worked perfect.

By sonyas-garden on May 23, 2009 | Reply

I also went into the my computer link that was mentioned here and went into the files and removed the pav file just to make sure that there were no more problems, everything is gone,
thanks everyone!!!!

By Terry on May 23, 2009 | Reply

Thanks Ken, that worked, I appreciate these kinds of sites where we all can watch after each other.

By kreey on May 23, 2009 | Reply

i agree … how is a easy way to delete this so i dont have to spend money(500$) just to get ride of virusis so please help me

By Morgan on May 24, 2009 | Reply

Ken,

Thank you so much Ken. All of you there if you have a personal antivirus installed in your computer, want to get rid of it, please follow Ken coment.
Thanks,
Morgan.

By Craig on May 25, 2009 | Reply

Thanks Phantom and Cory. Going to Safe mode worked for me. I got the Trojan for the PAV.EXE on my computer at 9:30pm tonight and read through the advise on this blog and within 30mins after going to safe mode it is gone. I have Vista. I tried to uninstall but that did not work for me on Vista. If you have Vista when in Safe mode (click F8 every second after you reboot) then you need to go to Start, All Programs, Accessories then Run. Follow the steps from ‘The Phantom’ it works and I am not that Saavy either. Delete any files with PAV I had 5 total. I could not delete the PAV.JOB files. But after rebooting PAV was gone. I purchased the Spyhunter now I need to see if I can cancel the CC purchase that was a waste; it did not work. Wish you well!!

By Tee on May 25, 2009 | Reply

Need 2 uninstall PAV? Try folowing dis post I followed it and YES it workd! In a matter of secs PAV was off my pc. Thank you Ken, dat program was driv’n me bonkers!

By Ken on Apr 21, 2009 | Reply
My cousin wrote to the makers of this “software” and got this response:
Dear customer,

Thank you for contacting Customer Support Center.
Please follow my instructions to uninstall Personal Antivirus

1.Open My computer, choose Disk C;
2.Find the folder Program Files\Common Files\Uninstal\PAV\Uninstall.exe;
3.Run the file Uninstall.exe

After that our product will be removed.
Feel free to contact us if you need any help

Give it a try. It may be their legal backdoor way out.

By Lily on May 25, 2009 | Reply

I had this anti virus trouble for about two days. Then a miracle happend and by fooling around with the files i some how made it into a whole different file and now it’s gone and hasn’t “reacreated” its self since, i heard that happens. Im only 12 and i can’t believe i finally got it out of my laptop! But now i have a new problem, i cant download anything! But i belive that has nothing to do with the anti virus thing. And norton is giving me a problem with this ccCommon thing if you know anything about this please help me.

By carolee on May 25, 2009 | Reply

I need help like a 4th grader. I got this pav.exe thing and can not get rid of it. Can someone talk me through it like I am 10 or so? Seriously. I just like to play games and check email, cnn and talk to my son. Help?

By Joshua on May 25, 2009 | Reply

I tried everything that was suggested and they didn’t work. I got rid of it after a few days by doing a complete systems restore to factory default settings. I lost a lot of personal stuff, so make sure you save or backup any programs or files if you’re going to do this. The SOB is finally gone though, good luck.

By Chris on May 26, 2009 | Reply

This worked perfectly. I couldn’t figure out how to remove it until I read this. Thank you for the help. I was starting to get really mad.

By Cheryl on May 26, 2009 | Reply

HI everyone…I am having problems with this virus also…I have tried everything that everyone has said to try in here…and I still can’t get it off my computer…can anyone else think of what I can do. PLEASE

By Cheryl on May 26, 2009 | Reply

AND EVERY TIME A MESSAGE POPS UP I SEE AND ISP #…HERE IT IS IF ANYONE WANTS TO CHECK IT OUT.
81.95.109.11

By Linda on May 26, 2009 | Reply

Thanks Ken!
I just called Norton, they wanted $100 to remove that. I just followed your directions and it is gone!

The only good info I got from Norton is that when you get a pop-up you should press Alt F4 to close the pop up. We determined that my Mom closed a pop-up with the X and that is where she got the virus.

Again, Thanks Ken, big help!

By dada on May 27, 2009 | Reply

i’ve tried ken’s instructions but it’s still there… any other straight forward suggestions? plssss helllpppp

By dada on May 27, 2009 | Reply

oh yes!!!! it did work! Ken’s info worked for me after trying several times.

u’r my hero, ken! smooch! mwuah!

By Ryan on May 27, 2009 | Reply

These instructions do the trick. AVG couldn’t find anything to do with PAV, so I had to end the process then delete everything related to it and there’s no sign of it now =)

By kat on May 28, 2009 | Reply

I tried your “stop personal antivirus” instructions, but it didn’t stop it. But then went to “start”, then “all programs” and there was an uninstall for pav. I uninstalled, rebooted and it is gone.
I hope this helps someone else.

By sally on May 28, 2009 | Reply

This one worked for me I tried loads of others and this one was one that help thank you everyone so pleased i can use the internet again
go to disk c ON MY COMPUTER, double click on it, then look for program file, double click on program file,after look for common files, then double click on common files, then look for uninstall , double click on the uninstall,then you will see the PAV(personal antivirus), double click on it, it will say ALLOW OR CANCEL, pls allow and it will delete it.

By Luciano on May 28, 2009 | Reply

I don`t know gow to do it? Could u u explain me? Please

By Ailey on May 28, 2009 | Reply

OK, it almost seemed way to easy to me to get rid of after finding this place but really all I had to do, and maybe becuase I tried to remove it like minutes after it installed itself I dont know… but I shut down and came back on in safe mode and that allowed me to deleate the file and thats all I had to do, I re booted again in regular mode, looked for it but there is no sighn of the thing anywhere!!

By Isaac on May 30, 2009 | Reply

Now that I’m convinced (after read about it on http://www.xp-vista.com/spyware-removal/personal-antivirus) that this stupid Personal Antivirus, also known as PersonalAntivirus, is a FAKE Antivirus application, I need to uninstall it from my PC. First, I went to the Control Panel, Add/Remove Application, but it was not there. I did a search and I found it on C:/program files. I tried to delete the folder, but failed because it was running at the background. Then I went to stop the processes at Windows Task Manager Menu (Alt+Ctrl+Delete), select Processes and highlight PAV.exe and click on “End Process”. Then I went back to C:\program file and delete PAV.exe file. Guess what, the stupid stuff is GONE.

By Col on May 30, 2009 | Reply

Thank you, thank you, thank you!!! I had been told to hire someone to clean my computer and then install an anti-virus program (that fights Trojan).

By salman on May 30, 2009 | Reply

go to drive c: , program file: common file: unistall: and remove the PAV file from there.

By salman on May 30, 2009 | Reply

EEEEAAASSSSYYYYYY
heelloooooooooooooooooooooooooooooooooooo

go to drive c: , program file: common file: unistall: and remove the PAV file from there.

By Silky on May 30, 2009 | Reply

I want to have the Personal Antivirus removed off of my computer/laptop

By dee on May 30, 2009 | Reply

Thanks Ken you were right. It took me less than 5min. Now I’m back online. Good looking out.

By peter g on May 31, 2009 | Reply

at first i put PAV into the recycle bin, then went into the recycle bin again and permantly deleted the programme.it has now tottaly gone from my laptop including the little icon from the bottom right corner(the one that keeps showing the message that there are adware viruses)

By Quasimodo1 on May 31, 2009 | Reply

Ken,

You’re directions worked ok for me. Thanks a lot. You saved me a lot of time.

Quasimodo1

By BillyBob on May 31, 2009 | Reply

NO NO NO it is not that easy. It is still in your computer and will re-activate itself again and again.

By BillyBob on May 31, 2009 | Reply

OK, I’ve spent a couple of hours on this and I think I’ve got rid.
I have no idea if Ken is genuine or not but I tried his fix and couldnt find any uninstall file
in Common Programs.
Heres what worked for me.
Sorry if its long and possibly talking down to those who know a bit but its aimed at the beginner.
1.Start your computer in SafeMode (keep pressing F8 about once a second until a list of options comes up and one of them should be safe mode)
2.When its booted up click on Start then click Run
then type MSCONFIG and click ok.
Click on the Startup tab.
In here are all the things that start up whenever you power your computer up.
A lot of them are unnecessary but you have to be careful because you could cause problems if you stop one starting that is needed in the general running of the computer.
If in doubt, do not remove the tick.
Find pav.exe or anything like that and remove its tick.
Click Apply then click Close.
Click No to restarting now.
3.Click on Start then click Run
In the box that appears type REGEDIT
and click OK.
Again do this with caution because delete the wrong thing and it could cause you more problems.
Press F3 to search and type in PAV.
When I did it, it found about 6 entries. Some were innocent entries to do with other things (eg printing).
Some were obvious eg a folder called PAV.
Delete any folders called PAV.
If in doubt then do not delete.
Press F3 to search for the next occurence then click OK when it says its finished.
Click the x in top right corner to close Regedit.
4.Double click on My Computer.
Double Click on C:
Double click on Program Files
Look for a PAV folder and if you find one, right click on it and click on Delete.
Double click on Common Files
Look for a PAV folder and if you find one, right click on it and click on Delete.
5.Click on Start
On mine I still had the PAV shield in the left column so I right clicked on it and clicked on Delete.
6.Also, if you click on All Programs
I also still had a folder called PAV which I again right clicked and clicked on Delete.
7.Go back to your Desktop and empty your Recycle Bin which should contain PAV folders etc
8.Restart your computer and cross your fingers and pray to any Gods you may have and
hopefully it will be gone.
Good luck

By jill m on Jun 1, 2009 | Reply

thankyou so much ken…it worked…great

By Kandy on Jun 1, 2009 | Reply

Ok….I went to drive c, program files, common files, uninstall and romved teh PAV file….but I am still getting pop ups….
I have checked everywhere else on my computer and cannot find any files for Personal Antivirus that I have not already deleted or uninstalled….
GRrrrr…. I don’t know what else to do…
Any help??…

By mauricio on Jun 1, 2009 | Reply

I solved the problem this way since the file .dll apparently from the comments above changes names as time goes by. I solved the problem by doing a search in C: drive for *.dll (all files with .dll extension), then do right click on the list, select from the “views menu” the option “details”. Finally reorganize by “date modified”. The malicious file should be date around the date you installed the spyware, in my case it was the only .dll file I have found in today. I have tested and explorer is working normally now.
As somebody mentioned above once you locate the malicious files (I found it system32 folder) rename the file with a .doc extenstion, retart your computer and then delete the file with the .doc extention.
best

By Jeff on Jun 1, 2009 | Reply

Unfreakin believable, I would like to choke those who created this program. The below is plagerized from Ken, I used his method and it worked great. Thanks

1.Open My computer, choose Disk C;
2.Find the folder Program Files\Common Files\Uninstal\PAV\Uninstall.exe;
3.Run the file Uninstall.exe

By Tara on Jun 2, 2009 | Reply

I tried manually deleting this virus but could not find all the files, I think they were named differently. What did work was a system restore to a restore point. I also immediately renewed my antivirus and let it run a scan. So far so good!

By Alison on Jun 3, 2009 | Reply

Have followed all instructions and have finally got rid of it. But every time I go on the internet I get a pop up saying the page has been blocked and the stupid ad comes up. How do I stop this from happening.

By JoEl on Jun 3, 2009 | Reply

Seriously …. Ken …. Thanks !!

If Anyone Has The ‘PERSONAL ANTIVIRUS’ Do This:

1.Click ‘START MENU’-Click ‘COMPUTER’

2.Click ‘LOCAL DISK (C:)-Click ‘PROGRAM FILES’

3.Click ‘COMMON FILES’-Click ‘UNINSTALL’

4.Right-Click ‘UNINSTALL.EXE’-Click ‘OPEN’

5.Click ‘ALLOW’-Wait And …..

…. ALL TRACES AND ANNOYING MESSAGES RELATED TO ‘PAV’ OR ‘PERSONAL ANTIVIRUS’ ARE GONE !! …. (you MAY need to repeat steps 1 and 2 to delete the empty ‘PAV’ folder

-Only ****DON’T CLICK ‘COMMON FILES’****
Instead right-click on ‘PAV’ Folder (if it exists, if not forget it) And Click ‘DELETE’-Click ‘CONTINUE’ And It’s Gone !!

*I was skeptical at first but it really did work and it only took me less than 5mins

AGAIN… THANK YOU, KEN-YOU’RE A LIFESAVER !

By Rockyman on Jun 3, 2009 | Reply

Ken’s technique worked for me too.

By danny on Jun 3, 2009 | Reply

Thanks alot you just added some years to my life !!

By Peter on Jun 3, 2009 | Reply

Hi.. i need help on removing personal antivirus… i already deleted the files for listening to another source. Could any of you give me a different way? Thank you.

By Steph on Jun 3, 2009 | Reply

Trying to remove the Personal Antivirus – picked up by a link on facebook. I was trying Ken’s solution…but I don’t find any uninstall.exe under common files. I have WinVista 64 – is it somewhere else?

By Murtaza Solangi on Jun 3, 2009 | Reply

the solution which is suggested by Mr Ken, reaally worked for me, so thanks Ken and all others who made contribution to get rid of headache….

regards
ali murtaza Solangi

By Alvin on Jun 4, 2009 | Reply

My Vista laptop got infected with this annoying rouge Personal Antivirus. Scanning it with AVG Antivirus do not work. Tried to remove it manually using instructions found on the Web – is not a good idea since there are so many files/registry to change, specially for non computer savvy.

Eventually, I end up doing the System Restore. That seems to fix the problem.

How I get it, I was on Friendster and the moment I hit View Messages, it started popping up to install and a message disguising itself as my firewall is asking me to Block/Ignore malicious software. Since Im aware Im not using it as my firewall, I immediately detect I got hit.

Well, for those who become a victim of this PersonalAntivirus – for Windows Vista,do as follows:

1. Start->Run msconfig
2. Under Boot tab, select Safe Boot, Apply and start on Safe Mode
3. Start->Run rstrui.exe
4. Then proceed with the System Restore. Typically it will recommend the last known good which will be the recommended restore point.

Be patient as System Restore takes time to start.
5. Reboot, then run msconfig again. This time disable Safe Mode, then reboot.

It may not work for some situations, but its the easy fix to remove the rouge PersonalAntivirus.

Goodluck!

By eeee on Jun 4, 2009 | Reply

Pav got on my moms laptop and i deleted everything with PAV but now its not letting me start vista normally, the only way to get on the computer is through safemode. Theres just a black screen with a mouse. I dont know what to do. HELP.

By joy on Jun 4, 2009 | Reply

thank you ken,, the procedure simple and it works in just a second..

By sari on Jun 4, 2009 | Reply

thank you ken… your instructions saved my laptop and my life.

By Ramio on Jun 4, 2009 | Reply

Thanks Corey.This is the simplest solution by far,Restore Windows in Safe Mode.I tried to restore the usual way but this malware won’t let me.My computer is now working but the IE is not working properly.I cannot download anything.Any idea?This malware is tantamount to destroying private property with intent to steal your money.The author should be prosecuted just like any criminal.

By Max951 on Jun 4, 2009 | Reply

I tried the safemode procedure and it got rid of most of the annoying popup.
I can now get on IE and most sites work but when entering in some sights for my kids (like Disney), it shows the warning popup and does not allow to continue. It shows the popup bar and askd to click here to but PAV.

Any suggestion how to proceed to fully remove?

By sandra on Jun 5, 2009 | Reply

Thanks for the tip, I was starting to panic, at least for now my laptop is useable, ust need to find out how to remove the rest.

By richard on Jun 5, 2009 | Reply

followed Kens advice….do not have the uninstal.exe, is there somewhere on the net to download the program???

By kathleene on Jun 5, 2009 | Reply

Ok, so its now been 2 days. I have tried everything. scanning my computer for everything with PAV and deleting it, the above tips, deleting IE and reinstalling. Nothing is working. I tried to restore, but for some reason my computer won’t do that. My active x is still coming up that I need to dl personal antivirus and some, not all, of my web pages are coming up with that annoying warning. Anymore suggestions?

By Nathan on Jun 5, 2009 | Reply

I left for afew hours and when I returned I found my little brothers friend on my laptop and now I have “Personal Antivirus”

*Joy* >.<

I’ve followed a couple DIY’s and I think I have got rid of most of PAV but it still pops up when I reboot. I would like to get rid of this thing asap but I dont know what else to do or what to look for exactly?

By Rob on Jun 6, 2009 | Reply

Richard, I didn’t either but I was able to run in the Safe Mode and delete the PAV Folder finally. The problem is I am still getting a message when I click on some sites regarding adding the personal anti virus. Does anyone know how to eliminate that? I am not running service pack 3 could that be a problem?

Help!!!

By Rob on Jun 6, 2009 | Reply

Kathleen my active x is doing the same thing

By charlie on Jun 6, 2009 | Reply

thanks cory that got rid of it straight away.

By Audrey on Jun 6, 2009 | Reply

This worked great for me… Thanks Ken!! It only took a minute to do. Go to My Computer/C/Program Files/Uninstall/PAV/Uninstall.exe

By Brett on Jun 6, 2009 | Reply

Dude you are a life saver. Worked like a charm.

By Shannon on Jun 8, 2009 | Reply

I am so glad to have found you. This is crazy how some jerks can get away with all of this crap. That’s when you wish there was someone policing the Internet! That PAV was annoying, maddening and frustrating. It’s people like them that make this world hell!!! Thank goodness there are still forces of good fighting the evil. What can a person do?!@# This wasted so much of my time fooling around trying to figure out how to get this junk off the computer. Well Thank you and KEEP up the good work. KUDOS

By Maria on Jun 8, 2009 | Reply

I would like to THANK EVERY ONE OF YOU GUYS FOR the information on uninstall this program…it help alot….. Today i was successful able to get rid of the programs..

THANK YOU GUYS AND A SPECIAL THANK YOU FOR THE PERSON WHO STARTED THIS BLOG SPOT.

By Steve on Jun 8, 2009 | Reply

Followed the advise above on my Comuter which has vista:
Computer/C/Program Files/Common Files/Uninstall/PAV/Uninstall

I then ran a full system scan on Norton and it removed one “misleading application”

Seems to have worked! – Many thanks for all the advise/comments

By Al on Jun 9, 2009 | Reply

PAV is a pain the @$$! Of course I couldn’t find it in Uninstall Programs. I downloaded several free spyware/malware removal apps that didn’t work. Finally found this blog and Ken’s instructions and it worked in seconds! Also ran Norton which removed “Downloader.MisleadApp”, plus I emptied my Recycle Bin. Seems to have worked. Thanks a million!

By Heather on Jun 9, 2009 | Reply

Hi folks,

I think I deleted the pav.eve file by mistake so cannot use Ken’s way of uninstalling

Has anybody got any other ideas?

Thanks!

By Heather on Jun 9, 2009 | Reply

ps sorry that should be pav.exe

By shantez on Jun 9, 2009 | Reply

help me people! i installed that pav thing and decided to download a different anti vitus thing. it seem to of get rid of pav but not all of it. its still stopping me from visting most websites but when i click on the shortcut on my main screen thing it says its been changed or moved. ive tryed what alot of people have suggested but its not working. please somebody help me!

By shantez on Jun 9, 2009 | Reply

reading some of the comments whats happening it little active x things and this wraning thing when i visit some websites. omg this thing is stressing me out!!

By Britney on Jun 9, 2009 | Reply

Hi. I’m in desperate need of help. I’ve had this personal antivirus thing for day’s. I’ve tried ken’s and corey’s method. It sorta worked. I dont get any more pop up’s thank god!Although some websites on my IE are still blocked. HOW DO I GET THIS FULLY OFF.? I’ve tried system restore, virus removers, etc. Anyone have anymore ideas? Please help! Thankyou.

By Britney on Jun 9, 2009 | Reply

OMG! I’m so stoked that this work! So im gonna share with everyone how to do this.Someone already ,mentioned this. But i’ll do it again.

First you want to restart your computer in safe mode. By turning it off. Then turn it on. But continually press f8 while it’s coming on. It should take you to this black and white screen. Then go to safe mode. Once your in your account.

go start/run type in msconfig
then go startup tab.. disable the pav.exe
press ok or close then restart later

Go to C:\program files then find the PAV folder and delete it. also delete the shortcut on the desktop

open IE.. go to manage addons and disable the wincontrol.dll Browser Help Object then close your IE. (wincontrol.dll is the cause of the problem that prevents your browser from opening sites and other payloads)

Go to C:\widows\system32\
search for wincontrol.dll and delete it

restart your computer…

done.. ^^

By Roberto on Jun 9, 2009 | Reply

thanks so much for yuor help i try many ways and spent many hours and finally i get rid of this pav antivirus thanks thanks very very much to you

By Maureen on Jun 10, 2009 | Reply

Thanks for all your help, spent ages trying to send to recycle bin with no success as it kept saying i needed authorisation. Two seconds it took to follow Ken’s instructions.

By Mauricio on Jun 10, 2009 | Reply

FOR A DAY I HATED MY COMPUTER I COULDNT DO NOTHING I TRIED THE ANTIVIRUS AND NOTHING I WAS SCARED BUT I GOT TO THIS PAGE AND DIDNT GET THE PROCESS I SCROLLED DOWN AND SAW THAT EVERYONE WAS LIKE KEN THANK YOU SO I LOOK FOR KEN SAW HIS EXPLANATION AND HE SAVED ME THANKS ALOT SERIOUSLY IN LIKE 5 SECONDS THE ANNOYING MESSAGES WERE GONEEE

By Chris on Jun 11, 2009 | Reply

I started having problems when I tried to download a file claiming to be a flash player. Now internet explorer and mozilla firefox won’t open. I got a few pop-ups telling me to install PAV, I clicked no on them all. But although my internet connection is functional, the applications for the internet don’t work. System restore gives a disc error message. The “uninstall” file that seems to have helped so many doesn’t exist in my common files folder.

By Sonia SP on Jun 11, 2009 | Reply

Thanks so much Britney, that procedure worked for me, though in my case it was winexplorer.dll…cheerio

By Don on Jun 11, 2009 | Reply

Tried your simple 3 steps and it works great–I fiddeled around for 2 days and ran accross your fix–Thanks!

By Epita on Jun 11, 2009 | Reply

I have a AVG AntiVirus and long time ago i install the Personal AntiVirus. I hate it! I’m so bored if Pesonal AntiVirus disturb my work! I can’t uninstall Personal AntiVirus!! How to remove it from my computer? Please any one to help me and answer my question!

By Epita on Jun 11, 2009 | Reply

Oh.. Thank’s for dot Jones ! Because your suggestion, i can uninstall and remove Personal AntiVirus! Thank’s !!!

By Heather on Jun 12, 2009 | Reply

Already had Norton 360 installed on my new laptop… after having PAV effecting my system and causing me so much stress for 3 days… Up popped a message from Norton saying it found a prob and would I like to fix? I said yes! No more PAV woo hoo. SO HAPPY!!

By Richard Thompson on Jun 12, 2009 | Reply

Thank you, your instrctions worked a treat. Although once I had deleted PAV I never found wincontrol.dll.

I had something very similar years ago called SYSTEMUPTODATE and that was a bitch too.

Well done once again

Richard T

By Olivia on Jun 13, 2009 | Reply

thanks so much guys especially Ken
it took like 10 seconds to uninstall
so easy!!

By Richard Thompson on Jun 13, 2009 | Reply

Spoke too soon. My PC has still got PAV. Back to the drawing board.

By Victor on Jun 13, 2009 | Reply

Thanks BRITNEY, your step by step remedial process worked perfectly, and after a couple of frustrating hours I am now completely rid of PAV!

I found PAV on my computer this morning and it is certainly extremely annoying and invasive – I think my kids must have inadvertently downloaded it, as computer was fine yesterday.

As mentioned by someone else, in my case using XP OS the file was winexplorer.dll rather than wincontrol.dll

I also removed the C:\Program Files\Common Files\Uninstall\PAV entry

By Victor on Jun 13, 2009 | Reply

I guess my previous thanks should have really been directed to “Clamburgeritto” for the original post outlining the steps to rid system of PAV – this solution certainly worked for me.

I also performed the REGEDIT step that “The_Phantom” (later “BillyBob”)suggested:-

“3.Click on Start then click Run
In the box that appears type REGEDIT
and click OK.
Again do this with caution because delete the wrong thing and it could cause you more problems.
Press F3 to search and type in PAV.
When I did it, it found about 6 entries. Some were innocent entries to do with other things (eg printing).
Some were obvious eg a folder called PAV.
Delete any folders called PAV.
If in doubt then do not delete.
Press F3 to search for the next occurence then click OK when it says its finished.
Click the x in top right corner to close Regedit.”

I was tempted to try to the “Ken” fix that so many have been referring to:-

“1.Open My computer, choose Disk C;
2.Find the folder Program Files\Common Files\Uninstal\PAV\Uninstall.exe;
3.Run the file Uninstall.exe”

But this almost seemed too good to be true, too easy, so I was suspicious and chose the other solution.

As someone else mentioned, when my system was infected with PAV, troubleshooting the issue was near impossible since all my Google searches re-directed me to the same site. Eventually got to this site through MSN, although PAV kept throwing in roadblocks to block my navigation of topics.

By eso on Jun 13, 2009 | Reply

By Ken on Apr 21, 2009 | Reply

My cousin wrote to the makers of this “software” and got this response:
Dear customer,

Thank you for contacting Customer Support Center.
Please follow my instructions to uninstall Personal Antivirus

1.Open My computer, choose Disk C;
2.Find the folder Program Files\Common Files\Uninstal\PAV\Uninstall.exe;
3.Run the file Uninstall.exe

After that our product will be removed.
Feel free to contact us if you need any help

Give it a try. It may be their legal backdoor way out

By COLIN on Jun 15, 2009 | Reply

ESO ,CAN U PLEASE HELP ME AS IM GOIN MAD AND READY 2 GO RITE OFF,AND THAT IS 4 REAL,MOST APPRECIATED MY FRIEND AS THERE INSTRUCTIONS JUST ARNT WORKING,THANX ESO

By keri on Jun 15, 2009 | Reply

OMG..murders in my house…who installed this PAV??? no one would admit to it..luckily for me a good friend in the name of phil has just found this site and is on the way to deleting it…thanks ken…thanks phil…no more PAV…shoot the programmer of this virus…

By Paul on Jun 15, 2009 | Reply

POSSIBLE FIX

POSSIBLE FIX

Sorry for the Caps but there is pages of this so I thought I would shout that I think I’ve found a fix.

Deleting PAV was easy enough. End Program on PAV.EXE and kill the directory. You should probably clean startup which I must go back to but that wasn’t my main concern. PAV had it’s hooks in Internet explorer and kept popping up with either the red message or a bar at the top of the page.

The culprit is MSXML2.DLL

This looks like a genuine Windows DLL dosen’t it. Well it’s not. A web search will show that although Microsoft did make it, it’s now defunked I think they said IE5. You can tell it’s crap if you look at the file properties. Similar MSX… files tell you what they are and that Microsoft made them, this one says next to nothing.

Goto Tools (in IE), manage addons, Enable or disable addons. Your looking for an enabled item that says msxml2.dll under the file collum disable that one. In the collum saying name it will be a long string of numbers and leters that’s actually part of the registry address. Once it’s disabled you can stop there but I would go to WINDOWS/SYSTEM32 and delete the file. You can also run REGEDIT and search for msxml2.dll and delete that section. If you do the last part it won’t even come up in the manage addons section.

All this on IE7

I really hope this helps you guys. I can’t type the bad things I would like to about the bastards who make this crap. We can only hope that they are based in a country which is looking for them.

By bigbird_57 on Jun 16, 2009 | Reply

Ken’s plan worked without a hitch. Did a full scan with avast to clean up the rest. My child was playing online games. The so-called “free” games.

By Flatbush40 on Jun 16, 2009 | Reply

Talk all you guys want about ways to fix that worked and didn’t. Ken is the F’in man!!!!

By RACHELLE on Jun 17, 2009 | Reply

I WANNA REMOVE MY PAV BECAUSE IT SAYS ITS SOMTHING INFECTED TO MY PC PLS HELP ME

By Jeannie on Jun 17, 2009 | Reply

Ken…whatever your income is I am sure its not enough!!!

Thank you for sharing this solution!!

By Randy Roonan on Jun 17, 2009 | Reply

I used your instructions for getting rid of Personal Antivirus and it seems to have worked. After the system rebooted I couldn’t find any traces. Did it ever come back? Randy Roonan

By David on Jun 19, 2009 | Reply

hey can u help me? did i made a mistake when i delete it b4 seeing this website?

By dannyboy on Jun 19, 2009 | Reply

Anyone whois just coming on the site PLZ read Ken’s comment. problem will bw gonein less than 40 sec. ALL HAIL KEN!

By David Pham on Jun 19, 2009 | Reply

would it still work if i already delete the icon thingy?

By jim on Jun 21, 2009 | Reply

when I go to the directory

Program Files\Common Files\Uninstal\PAV\Uninstall.exe

I can find the PAV directory but there are no files in it. is the uninstall.exe file hidden?

By Mac User on Jun 22, 2009 | Reply

Just buy a mac people. Malware issues will pleasantly disappear.

By eli on Jun 22, 2009 | Reply

yo wat ken said works!!!!! thanx bro!!

By Gaston on Jun 23, 2009 | Reply

Thanks Ken worked great!

By XD on Jun 23, 2009 | Reply

msconfig
disabel pav.exe from Start-up
rename pav.exe to whatever for deletion later

start IE, go to Manage Add-Ons
Disable Help
Find msxmlm.dll
rename it to whatever and delete it later

By XD on Jun 23, 2009 | Reply

Ken could be the same person who wrote this thing. Don’t follow him!

By Jack on Jun 23, 2009 | Reply

I also followed Ken’s advice above and it worked perfectly. This after an hour or so of trying to rid my computer of it.

By CJ on Jun 24, 2009 | Reply

XD.
Ken’s instructions are legitimate, accurate and work. I repair computers for a living and have removed PAV from dozens of PCs over the last couple of months using his simple instructions.

By Brian on Jun 24, 2009 | Reply

I just followed Ken’s instructions and it works amazingly fast! i spent over 3 hours trying to find everywhere this “virus” and gotten into and was ready to pull my hair out! The people that create these types of programs need to be flayed alive! Thanks again to you Ken!!

By patrick on Jun 24, 2009 | Reply

“By Paul on Jun 15, 2009 | Reply

POSSIBLE FIX

POSSIBLE FIX

Sorry for the Caps but there is pages of this so I thought I would shout that I think I’ve found a fix.

Deleting PAV was easy enough. End Program on PAV.EXE and kill the directory. You should probably clean startup which I must go back to but that wasn’t my main concern. PAV had it’s hooks in Internet explorer and kept popping up with either the red message or a bar at the top of the page.

The culprit is MSXML2.DLL

This looks like a genuine Windows DLL dosen’t it. Well it’s not. A web search will show that although Microsoft did make it, it’s now defunked I think they said IE5. You can tell it’s crap if you look at the file properties. Similar MSX… files tell you what they are and that Microsoft made them, this one says next to nothing.

Goto Tools (in IE), manage addons, Enable or disable addons. Your looking for an enabled item that says msxml2.dll under the file collum disable that one. In the collum saying name it will be a long string of numbers and leters that’s actually part of the registry address. Once it’s disabled you can stop there but I would go to WINDOWS/SYSTEM32 and delete the file. You can also run REGEDIT and search for msxml2.dll and delete that section. If you do the last part it won’t even come up in the manage addons section.

All this on IE7

I really hope this helps you guys. I can’t type the bad things I would like to about the bastards who make this crap. We can only hope that they are based in a country which is looking for them.”

Has anyone tried Paul’s way?

I don’t want to risk trying Ken’s way of problem solving b/c trying this requires me to run the program which could cause hell!!!..

By patrick on Jun 24, 2009 | Reply

Has anyone tried this process?

By Richard on Jun 24, 2009 | Reply

Hi All

Today i have had to remove this off a customers laptop. I manually removed all traces of PAV as above. I then searched the registry and found quite a few entries in there so deleted them to. For those of you who are not familiar with the registry, PLEASE DO NOT DELETE ANY ENTRIES UNLESS YOU ARE 100% SURE.

By timglad on Jun 24, 2009 | Reply

when i have this internet connection just today,this personal anti-virus automatic installed to my laptop,i hate it because everytime i visit some sites it says blocked and offer this software,good thing i always made a research about this and cameup to this site,it’s really a crap offer,people behind this scam should be in jail pretty soon!!!

By Chow-Chow on Jun 24, 2009 | Reply

uhm, can someone help me? i alread deleted the files, and i still have it, and i’ve tried EVERYTHING on here!!! (trust me, i spent 2 hours reading this entire page with all the comments). I tried reboots, system restores, deletes, searches, EVERYTHING!!! someone please help!!! no one here ever said how to cure this with the files already deleted!!! >.<

By XD on Jun 25, 2009 | Reply

Patrick, you are on the right track. I downgraded my IE7 to IE6 hoping it would go away, but it didn’t. Then after I removed msxmlm.dll, it fixed the IE.

Okay folks, here are the steps -

Run msconfig to disable pav.exe from Start Up.
find it, rename it or delete it. It’s normally located at “c:\programs\Personal Antivirus”. This will fix the popping up messages on the desktop.

Start IE6/7, locate Manage Add-ons.
Disable the Add-on that uses msxml2.dll or msxmlm.dll. You can do a search by file name. It’s in C:\windows\system32. Rename it to somehting unusalbe. such as msxmlmzzz.ddd I had trouble deleting it. The date of that .dll file is the date when your pc is affected.

Cleaning up registry is optional. You can run some regclean tools later. Or do it manually like others have suggested.

By Barb on Jun 25, 2009 | Reply

I have symantec, and I also have the personal antivirus. My computer has been bleeping off in the middle of everything, whenever it feels like it, and doesn’t come back on by itself. I have to restart with the button. Symantec doesn’t even aknowledge that anything happened when I check. Sometimes it does and sometimes it doesn’t. I have had several medium security threats since. It sucks.

By isa on Jun 26, 2009 | Reply

i didn’t buy personal antivirus and i don’t need it + i didn’t visit any malicous pages
plz can you help me to remove personal antivirus (PAV) and thx !
plz and thx !!

By nhu on Jun 26, 2009 | Reply

Hello Barb,
frist you open task manager ,tab processes then look for the file pav.exe high light it then click END PROCESS after that you open my computer 2 click on hardrive C then click on (show the contents of this folder)and looking for the file pav right click on it then click delete then run norton to make sure,if some one have not got Norton can look on web to find out norton antivirus free scan and down load it.That’s it ,all done do not forget let me know how it go.

By nhu on Jun 26, 2009 | Reply

sorry Barb,i for get small thing is after double click on (SHOW THE CONTENTS OF THIS FOLDER)you have to click on(file and folder)then look for PAV file then delete it ,good luck.

By andrew on Jun 27, 2009 | Reply

I just got that stupid PAV and tried all kinds of things and then i came upon this website and was reading some post. Ken you are a GENIUS it worked for me and hopefully it wont come back. You literally saved my life cause i just got my laptop for college. thanks a bunch

By Kaci on Jun 28, 2009 | Reply

I deleted anything that had PAV on it before I saw all of these helpful comments. Does anyone know how to get rid of this annoying virus? I see that Ken is the master, but I can’t do it like that because I deleted everything! Also, the restoring idea didn’t work for me either! HELP!

By mary on Jun 29, 2009 | Reply

i tried it, all it says is “you may not have the appropriate permissions to access the item” wondering what should i do now…
please reply thank you

By John on Jun 29, 2009 | Reply

When I follow Ken’s instructions to the point where I click on “uninstall>personalav” I get a warning “An unidentified program wants access to your computer. Don’t run this progam unless you now where its from or you’ve used it before: pav.exe (unknown publisher). I’m given the prompt “Cancel: I don’t know where tis program is or what its for” Based on what Ive read, this sounds like a program I definitely don’t want to run. Will running uninstall help or hurt my computer at this point?

By ggboop on Jun 29, 2009 | Reply

this virus is nasty can any one tell me step by sep what do do to be rid of it please .

By beverly connolly on Jun 30, 2009 | Reply

My computer was infected with Personal Antivirus, telling me there were viruses and worms. Actually, it was the problem itself. I did as you said and it was removed. Thank you very much!!! And it didn’t cost me anything!!!Woohoo!!! alt ctrl delete brings up task manager, click on processes, then pav.exe, end process and voila, gone instantly!!! Thanky thanky!!!

By anna on Jun 30, 2009 | Reply

Thank You KEN ! I got worried but your advice
worked in Seconds … Thank u & Allah Bless u for it .In today’s world nobody do anything without taking money but you Help many of us … I dont know who are those Evil people who Invent such melicious software that make people disturb. I pray to Allah for the guidance of such people.its right that Empty Brain is devils Workshop.We should work for the betterment of generations & not to destroy ourselves.
Allah Hafiz.

By anna on Jun 30, 2009 | Reply

Follow what ” KEN ” told us

1 .GO TO MY COMPUTER
2. Double Click “Cdrive ”
3. Double Click ” PROGRAM files ” Folder
4.Double Click “Common Files ” Folder
5. Click ” UNINSTALL ” Folder
There u will c the “PAV uninstall “folder I double click that & its appear “Uninstall Complete” PAV gone …
Hope it will be helpfull … otherwise do that RESTORE SYSTEM advice from another helping hand on this forum.

By Glen on Jun 30, 2009 | Reply

I am so glad i read through everyones comments. Following Kens instructions I also had to right click on the Uninstall and click “run as administrator” Halleluia

By Christina on Jul 1, 2009 | Reply

Dear Ken,
MARRY ME!!!!! LOL
I am sooooo glad someone knows how to get rid of this stupid pain in the a** virus.
It’s not because you created PAV, right…..
just kidding.
Thanks-A-Million!!!

By Christina on Jul 1, 2009 | Reply

1 .GO TO MY COMPUTER
2. Double Click “Cdrive ”
3. Double Click ” PROGRAM files ” Folder
4.Double Click “Common Files ” Folder
5. Click ” UNINSTALL ” Folder
There u will c the “PAV uninstall “folder I double click that & its appear “Uninstall Complete” PAV gone …
Reboot
GONE

By MIKE on Jul 1, 2009 | Reply

KEN YOU ARE A GOD THANK YOU BRO TOOK 1 HR LOOKING INTO REMOVING THIS FILE AND YOUR INSTRUCTIONS TOOK 3 MINS IT IS NOW GONE!!!!!!

By Vicki on Jul 2, 2009 | Reply

Thank YOU. So Easy. It’s been driving me crazy all day!

By GUI. on Jul 2, 2009 | Reply

Remover Personal Anti Virus.
1-Entre no Menu Gerenciador de Tarefas do
Windows(Ctrl+Alt+Delete).
2-Clique em Processos,selecione e realce PAV. e clique em Finalizar Processo.
3-Entre em Area de Trabalho,entre em Meu Computador e acesse C:
4-Abra Arquivos de Programa e EXCLUA PAV.
(Botão direito do mouse)
5-Reinicie seu computador.

By Tom on Jul 3, 2009 | Reply

You know, I hate the slime who wrote Personal Antivirus, but I am quickly getting to hate the rest of the S.O.B.’s who keep telling me that my choices are to be blackmailed by PAV or be blackmailed by one of the “legitimate” antivirus companies to remove this crap.

By julia on Jul 3, 2009 | Reply

THANK YOU…. IT WORKED!!!! it’s also “nice” to know i’m not the only dim bulb out there to be sucked into this!!! We’d all like to get a hold of those real dim bulbs who created PAV!!!!!!!!!

By Jacquie on Jul 5, 2009 | Reply

A MASSIVE THANK YOU TO YOU IT WORKED, ONLY HAD MY NEW COMP SINCE THURSDAY THORT IT WAS RUINED. CHEERS

By Bill on Jul 5, 2009 | Reply

You are a total ignoramous

By Christy on Jul 7, 2009 | Reply

Used these instructions and it was removed in two seconds! thank you!!!

#

By Ken on Apr 21, 2009 | Reply

My cousin wrote to the makers of this “software” and got this response:
Dear customer,

Thank you for contacting Customer Support Center.
Please follow my instructions to uninstall Personal Antivirus

1.Open My computer, choose Disk C;
2.Find the folder Program Files\Common Files\Uninstal\PAV\Uninstall.exe;
3.Run the file Uninstall.exe

After that our product will be removed.
Feel free to contact us if you need any help

Give it a try. It may be their legal backdoor way out.

By ytutyut on Jul 8, 2009 | Reply

DUDE ON THE TOP!!!!

WHEN I CLICK ON THE UNINSTALL FOLDER IT DOESNT DO ANYTHING!!!!!!!!!!!!!

HOW THE FUCK DO I REMOVE THIS SHIT!!!!! SOMEONE HELP PLEASE IT DOESNT LET ME DON ANYTHING ON THE INTERNET!!!

By David on Jul 8, 2009 | Reply

Thank you Ken for the info

1.Open My computer, choose Disk C;
2.Find the folder Program Files\Common Files\Uninstal\PAV\Uninstall.exe;
3.Run the file Uninstall.exe

I had to double click twice for the install to work.

It left an empty folder under called “PERSONAL AV” under COMMON FILES . This empty folder was then manually deleted.

By Adam on Jul 9, 2009 | Reply

Hey Guys ,look i know some of you are struggling ,and im like 12 and im rubbish at computer’s follow these instructions

1.Open My computer, choose Disk C;
2.Find the folder Program Files\Common Files\Uninstal\PAV\Uninstall.exe;
3.Run the file Uninstall.exe

Follow them ,and i had problems like ,when trying to uninstall every other way it claimd it wa sin use ,couldnt be deleated ,uhm just wouldnt go away. but that took 2 seconds ,and works ,USE THEM STEPS

By Claudinne on Jul 9, 2009 | Reply

Ken,

Thak you very much!! i tried your suggestion and it worked. guys you might want to try ken’s suggestion of going to my computer and choosing common files…/

By txtul8er on Jul 9, 2009 | Reply

who is ken???? am i the only 1 who dosent know who that is??? i just need help deleting it from my computer

By Judy on Jul 9, 2009 | Reply

yes it’s on my computer too. I’ve tried everything. If deleted all the personal antivirus on my computer. even were it says unistall. cause it will not uninstall it. I’ve contact these sob’s she tells me to download something. I’ve tried it but it won’t let me open nothing up. she tells disable my antivirus & my firewall. I’ve tried that it still won’t let me download nothing that b—h. My so tired of this thing. It tells me that I have 408 virus. but I know that I don’t, cause I have the best antivirus. It checks everything for virus. only thing I can say we all need together and see what we can do to these sob’s.

By sherry on Jul 10, 2009 | Reply

i just got the virus.. and it is now gone with the way you said to get rid of it thanks a million

By Josh on Jul 10, 2009 | Reply

Hey Guys

Ken’s Way does work i sat there talking to my girlfriend on msn trying to help her get rid of this, the minute i sent her kens steps everything went back to normal

Thanks a Million Ken (Y)

By Anonymous on Jul 11, 2009 | Reply

Weird,I found the file,but only the program.Nothing else.Am I too late?

By Jeff on Jul 11, 2009 | Reply

I deleted this program including the recycle bin. Is there a place I can get this uninstall exe?

Thanks for your help.

By Emily on Jul 11, 2009 | Reply

Ken’s way is pure genius. For those of you who do not want to scroll up forever to find it like I did, it is the April 21 post. It takes less than a minute and it is GONE!

Props to Ken!! Thanks.

By weisguy on Jul 12, 2009 | Reply

I. Got the PAV virus and got rid of it in short order, thanks to:
1. KEN,
2. my second computer, which let me find this thread,
3. my cat, which showed me to stay cool, without caps or expletives.

II> Am puzzled how I got this virus. My internet link had been down for daysm and I visited only a few web sites before the PAV appeared. They were: cnn.com, spiegel.de, elpais.es, lemonde.fr, gmail.com. amazon.com, bart.gov/parking; and Internet Explorer 8, and finally, I clicked on a security update icon in the systems tray, which is my prime suspect. Any ideas on how it might have gotten on my machine?

Tx.
Weisguy

By amanda on Jul 13, 2009 | Reply

Ken’s directions worked for me too.
And I’m not employed by any computer software company…I’m too freakin’ stupid!:)
I’ll keep you all updated if there are any changes to my (+) results.

By Nam on Jul 13, 2009 | Reply

Thanks a lot KEN….
I got rid of that shit in five minutes…I dont know why no body else is following the simple steps you have stated…

Thanks again..

By Howard Levin on Jul 13, 2009 | Reply

I’d like to thank Laura for the other more simpler solution of the task manager box. PAV went into the recycle box where I finished it off and nothing has popped up since. Go crazy folks, go crazy! IT’S OUTTA HERRRE!!

By Howard Levin on Jul 13, 2009 | Reply

That’s control/alt/delete, actually.

By Bill on Jul 14, 2009 | Reply

Thank you Ken!

I agree it must of been their legal way out. It took me 20 seconds. So for those of you that did not see Ken’s solution, here it is:

My cousin wrote to the makers of this “software” and got this response:
Dear customer,

Thank you for contacting Customer Support Center.
Please follow my instructions to uninstall Personal Antivirus

1.Open My computer, choose Disk C;
2.Find the folder Program Files\Common Files\Uninstal\PAV\Uninstall.exe;
3.Run the file Uninstall.exe

After that our product will be removed.
Feel free to contact us if you need any help

Give it a try. It may be their legal backdoor way out.

By Marie on Jul 14, 2009 | Reply

WOW! thank you Ken,

Worked perfectly and now the nasty is gone! How incredibly mean of some folks to take advantage.

I learned to be cautious of things that look legit like windows. PAV took complete control of my IE, then came KEN to the rescue! YEAH!

By Howard on Jul 14, 2009 | Reply

Sorry Jack and Harry, I spoke too soon. I went to program files and saw the file still there. But when I opened it up, McAfee killed it. There was nothing left in common files but a shortcut and I erased that.

By Howard on Jul 14, 2009 | Reply

Laura, check your program files?

By Karen on Jul 14, 2009 | Reply

I too want to thank Ken! You are terrific. It took only minutes to get rid of this program once I found your reply. Thank you so much!

By Pujols on Jul 14, 2009 | Reply

I wouldn’t trust Ken. He might be the creator of this personal antivirus evil virus. running the uninstall from personal antivirus might execute more trojans or scripts. i think the best solution to get a complete reformat. of course u need to backup the docs or musics before formatting as it would wipe out all the data. Just finished watching the all stars game – Pujols is the best player!

By rhonelle on Jul 15, 2009 | Reply

omg corey your idea worked so well!!! there were no traces an the locations cannot be found so thanks!!
i tried the ken idea but the location cud not b found.
go corey!! its the way to go!!

By rhonelle on Jul 15, 2009 | Reply

and my internet is workin perfectly!! like nutn ever happened!!

By Sin-D on Jul 15, 2009 | Reply

I’ve tried to delete this Personal Antivirus but it isn’t showing in program files at all…I don’t see the icon anymore but I’m afraid that there is still a component somewhere hidden. How can I be sure this is completely gone?

By Marie on Jul 15, 2009 | Reply

I believe it was a goggle search that opened the door to PAV. There was a tragic incident in our community that I searched in google. I thought it was a discussion abut a recent death so I went to the website from the search results and the PAV demon took hold.
Blatanly hijacked my internet explorer, wanted $60 to clear up my computer. All a scam. Thanks to Ken, it appears to be gone.

By bill on Jul 16, 2009 | Reply

got the pav junk too weisguy i also visited ie 8

By dan on Jul 17, 2009 | Reply

This solved it for me too!
Thanks!

By bayron on Jul 17, 2009 | Reply

how do i delete PAV.COM

By Mike on Jul 17, 2009 | Reply

Thank you so much for posting this. As of now, this seems to have worked.

By Louis on Jul 17, 2009 | Reply

Thank you Ken worked perfect. Anyone else use Ken’s method works great again thank you Ken. You are the best.

By Azuri on Jul 18, 2009 | Reply

Ken is a fake guy who is giving away tips to enhance and/or reinstall the PAV shit.

Please follow the instructions from the very top of that page

By Marie on Jul 18, 2009 | Reply

On July 12, PAV installed on my computer. When I would go to Windows defender history it stated 3 unknown programs/actions were allowed. These were indeed the nasty PAV crooks. I decided to try Ken’s suggestions and was able to uninstall. Now when I go to Windows defender it identifies the nasty PAV as; TrojanWin32/yektel.A, TrojanWin32/FakeXPA,
TrojanWin32/Liften.B The action taken is listed as removal and the status is succeeded.
My computer is acting normally since I uninstalled on July 14. I then sent all PAV folders and uninstalls to recycle bin then went to the bin and deleted.
I’m not sure why some are claiming Ken is a fake. PAV so far as left and not returned for me.
If anyone here is benefiting from PAV, shame on you! change your ways! You are bringing misery to some and you need to stop it.

By Polly on Jul 19, 2009 | Reply

Thank you. I got the Personal Antivirus on my computer. Your suggestion worked. Thank you so very much.

By Kathy Christensen on Jul 20, 2009 | Reply

I have gone through all the files and you listed above to delete and I still have this software on my desk top computer….. I can’t even access the internet on that computer I have to use my Laptop so please help give me some wonderful news how to get rid of this “personal antivus software” stuff… I see other peoples comments on this page but I only see one side of the conversation and I am at a loss as to what I personnally can do to get rid of the problem? HELP

By Denise on Jul 20, 2009 | Reply

I am sooooo grateful that I found this! I somehow downloaded the stupid program and no matter what I did it refused to get off my laptop! I even sent them an email…the uninstall tab kept experiencing errors, and refused to let me uninstall it. When I found this page, I got very excited! It is now gone from my system! Thank you a thousand times!

By deep on Jul 21, 2009 | Reply

rename the pav.exe file to pav.txt and delete the entire folder. it works!!

good riddance of pav!

By Marie on Jul 21, 2009 | Reply

Kathy,

You state you have gone through all the files listed above. I did not do that. I followed Kens steps;
1.Open My computer, choose Disk C;
2.Find the folder Program Files\Common Files\Uninstal\PAV\Uninstall.exe;
3.Run the file Uninstall.exe
That worked. My next step was to try and delete all the files listed but as of yet I have not even tried because the above steps worked and uninstalled it. Hang in there! You will win this battle.

By Chris on Jul 21, 2009 | Reply

For those having trouble with the Active X Pop up bar in IE.

I was able to get rid of the Pav.exe files etc but then had continuing trouble with IE. I was blocked from sites and it wouldn’t let me use the internet easily. I followed the instructions from
Patrick Dated June 24 and
XD Dated June 25

Simple and easy. And it worked.

Thankyou Patrick and XD.

By Jolene on Jul 22, 2009 | Reply

Ken’s suggestion worked! Very easy!

By umer on Jul 23, 2009 | Reply

hey by mistake i deleted the uninstall file.but this pav is still on my laptop.what can i do now??

By Jeremija on Jul 23, 2009 | Reply

Umer,

Install PAV again and uninstall file will show up again.

Jeremija

By Danii on Jul 23, 2009 | Reply

Does anyone have any suggestions. I tried to follow the advice that was given by Ken, but when I try to delete the pav file my computer says that I have to get permission from creator owner? I don’t even know what that it.

By sapp on Jul 23, 2009 | Reply

how to remove

By sapp on Jul 23, 2009 | Reply

how do i remove it from popping up every ten mins

By sapp on Jul 23, 2009 | Reply

remove

By Mandy on Jul 23, 2009 | Reply

THANK YOU KEN!!!!!!!

I got pav off my computer without throwing out a window.

By Amy on Jul 24, 2009 | Reply

Thanks so much this worked for me. I’ve been messing with this for about a week now trying to delete pav but my computer wouldn’t let me but now its all gravy!!! yeah finally

By Yolanda on Jul 24, 2009 | Reply

I was very frustrasted with PAV. I believe my son contacted while he was on the internet Tuesaday night. As I read through everyone comments I decided to use their advice that she received from Ken. Kathy on July 21 is the one I used. It was simple enough and it automatically stopped the pop-ups and blocking of the web sites. Thank you Ken-I was ready to throw my computer in the trash. I do not know who created this drama, but I hope someone out-hacks them and beat them at their own game so they will encounter computer problems!!!!

By michelemarie on Jul 24, 2009 | Reply

Pav.exe was driving me insane!!!!! Thank you.

By krissy on Jul 25, 2009 | Reply

hello ken, well i saw all the good comment about your instructions to take out pav. well i tried it out. but some reason i can’t find the uninstall button? Can you please help?

By Kristine on Jul 25, 2009 | Reply

HEY GUYS I HAVE A QUESTION

if i have already erased the pav.exe and there is no more personalAV on my program files..no more pop ups..have i already delete it completely from my system??

-someone reply from my comment please thx

By Evelyn on Jul 25, 2009 | Reply

“Start IE6/7, locate Manage Add-ons.
Disable the Add-on that uses msxml2.dll or msxmlm.dll. You can do a search by file name. It’s in C:\windows\system32. Rename it to somehting unusalbe. such as msxmlmzzz.ddd I had trouble deleting it. The date of that .dll file is the date when your pc is affected.”

hi, i’ve trouble deleting msxmlm.dll. i did rename but it still indicate
” CANNOT DELETE msxmlm.dll ACCESS IS DENIED. MAKE SURE THE DISK IS NOT FULL OR WRITE PROTECTED & THAT THE FILE IS NOT CURRENTLY IN USE.”

can anyone help me PLEASE !!!

By Kim on Jul 27, 2009 | Reply

This worked Ken. Thanks for the info!

By Daniel on Jul 27, 2009 | Reply

Hello,
I am trying to delete this stupid Personal Antivirus program but i can’t!!
I am running on VISTA HOME PREMIUM 64bit and I entreat to remove this program from my laptop.
Help me out please!

By Scott on Jul 27, 2009 | Reply

This is not a Microsoft product, it is only intended to look like one so that people will think it is legitimate quit blaming people (microsoft) who have nothing to do with the malware and infact offer support for the removal of the virus.

By Vicki on Jul 27, 2009 | Reply

Ken,

You are a life saver!!!! Thank you!

By Dave on Jul 27, 2009 | Reply

This worked
#

By Ken on Apr 21, 2009 | Reply

My cousin wrote to the makers of this “software” and got this response:
Dear customer,

Thank you for contacting Customer Support Center.
Please follow my instructions to uninstall Personal Antivirus

1.Open My computer, choose Disk C;
2.Find the folder Program Files\Common Files\Uninstal\PAV\Uninstall.exe;
3.Run the file Uninstall.exe

After that our product will be removed.
Feel free to contact us if you need any help

Give it a try. It may be their legal backdoor way out.

By Kelly on Jul 27, 2009 | Reply

Thanks Ken, It worked for me.
By Ken on Apr 21, 2009 | Reply

My cousin wrote to the makers of this “software” and got this response:
Dear customer,

Thank you for contacting Customer Support Center.
Please follow my instructions to uninstall Personal Antivirus

1.Open My computer, choose Disk C;
2.Find the folder Program Files\Common Files\Uninstal\PAV\Uninstall.exe;
3.Run the file Uninstall.exe

After that our product will be removed.
Feel free to contact us if you need any help

Give it a try. It may be their legal backdoor way out.

By Debi on Jul 27, 2009 | Reply

OMG, thanks for the info. I uninstalled it following the instruction from Ken. These people who made the software should be shot.

By willy on Jul 27, 2009 | Reply

thanxs so much ken your a life saver my mom would have killed me you rock!!!

By willy on Jul 27, 2009 | Reply

ken if you lived were i live i would have bought a new car!!!! i had this thing on for 3 weeks!!! my folks were steamed! ty again <:)

By Stacey on Jul 27, 2009 | Reply

Can someone help me Please!!! This Personal Antivirus thing… is on my computer and I cant get it off!! I am computer Illiterate and am lucky if I can check my own e-mail..lol.. So can someone please help me and break it down as simple as you can!! Thank-you =) P.s. please hurry!! xox

By Nicola on Jul 29, 2009 | Reply

Followed “kens” instructions, worked instantly, thanks

“By Ken on Apr 21, 2009 | Reply

My cousin wrote to the makers of this “software” and got this response:
Dear customer,

Thank you for contacting Customer Support Center.
Please follow my instructions to uninstall Personal Antivirus

1.Open My computer, choose Disk C;
2.Find the folder Program Files\Common Files\Uninstal\PAV\Uninstall.exe;
3.Run the file Uninstall.exe

After that our product will be removed.
Feel free to contact us if you need any help

Give it a try. It may be their legal backdoor way out.”

By lesley on Jul 30, 2009 | Reply

plss plss help me i dont know how this stupid PAV thinggot into my laptop i tried everything i deleted it but it didnt work plss help me

By lee on Jul 30, 2009 | Reply

thank u ken u save my life thank u thank u

By Andrea on Jul 30, 2009 | Reply

i’ve tried deleting every trace of pav from my laptop, but something is preventing me from doing so. nothing i do works. i still get the alerts from pav. i’ve tried to follow the directions, but for some reason, it doesn’t work. i’m not sure if i’m not doing something right or if its my laptop. this is really starting to make me mad. any help would be appreciated

By Nagaraj on Jul 31, 2009 | Reply

Hi Ken,thanks its work for me.

By Pratheeba on Jul 31, 2009 | Reply

Ken,
Thank you so much for ur wonderful help.Its simple.Any one having a personal anti virus problem.Then follow ken’s comment.

By anyone on Jul 31, 2009 | Reply

ken, I have tried to into my computer and look for disk C: but all I have are HP(C:) and removable disks that do not follow C, will you please help me fast!!!

By Andrea on Jul 31, 2009 | Reply

ken’s instructions worked amazingly! thanks!

By lee on Aug 1, 2009 | Reply

PAV is gettin on my nerves it keeps popping up

By Steph on Aug 1, 2009 | Reply

When you deleted the pav the way the software said to, did you lose any files, coz min is not backed up

By Pete on Aug 1, 2009 | Reply

Ken…
Absolutlely brilliant! My computer phobia
has gone into remission! Many thanks!

By Steph on Aug 1, 2009 | Reply

someone help please
When you deleted the pav the way the software said to, did you lose any files, coz mine is not backed up

By sel on Aug 1, 2009 | Reply

I tried ken’s and every other solution but was unsucessful
Heres what i did that WORKED. Remove the infected hard drive and hook it up to another computer. make sure the computer you hook it up to is fully windows and virus updated. scan all drives and delete all viruses detected..good luck

By Merik on Aug 1, 2009 | Reply

o_o;; My gf’s computer was infected with the PAV program recently and she thought it was because I caused it (O_O;;;; I really thought I did cause it too!!). o_o So I was banned from the computer for a while until she found a way to get rid of it. Just today she found the uninstall button after fruitless attempts to rid the computer of the program; from deleting all the files to restoring the computer to a check-point. ^_^ She’s not mad at me anymore, I got my computer privelidge back and she’s happy now!! O_O;;;; I know I am, I didn’t want to be the cause to her computer’s destruction!!

Whew, O_O;;;;;; Glad that’s over with though!!

By Dustin on Aug 1, 2009 | Reply

Think I dodged the bullet. I picked up this virus today and all I needed to do was stop the application and erase the program files and shortcuts off my hard drive and desktop; there were no related registry files that I could find and I only had two program files to erase, not the long list shown on this page. Now all seems to be working well, unless I’m missing something?

By Eli on Aug 2, 2009 | Reply

Ken
Only rarely has a computer solution been both easy to use and totally effective. While I did not see any further posts by you, I do hope that somehow you learn how many people you benefitted with your clear and concise post. Thank you and may many good things befall you.
Eli

By :) on Aug 2, 2009 | Reply

THanks a lot Ken! I tried your advice and it worked! As you said I followed it nad it let me go to the websites it used to block Here is exactly what he said:

My cousin wrote to the makers of this “software” and got this response:
Dear customer,

Thank you for contacting Customer Support Center.
Please follow my instructions to uninstall Personal Antivirus

1.Open My computer, choose Disk C;
2.Find the folder Program Files\Common Files\Uninstal\PAV\Uninstall.exe;
3.Run the file Uninstall.exe

After that our product will be removed.
Feel free to contact us if you need any help

Give it a try. It may be their legal backdoor way out.

TRY IT IT REALLY DOES WORK!!! YOU DONTR LOSE ANY FILES OR ANYTHING IT IS EASY AND WORKS!!!!

By Remi Red on Aug 2, 2009 | Reply

Ken thank you so much. I was fighting w/pav for like 3 days now until i saw your post. I ACTUALLY WORKED.

THANK YOU SO MUCH.

By Jan Stalker on Aug 3, 2009 | Reply

3AuG,20o9

Dearest Laura of 3 May 2009… You now have your own (legit! & married to iT!!) personal ‘Stalker’!! that loves you!
For the computor illiterate ‘ol lady that I am… Your instructions worked the BEST!! (cough! & puKe… so-o-o far… let’s pray…)

T.T.4.Now & again… wHO LuVs Ya BaBY??
Thank YOU!!

By Sonia on Aug 3, 2009 | Reply

I would like to thank Ken. I spent nearly two and half hours trying everything bar the dreaded manual removal. I just went to that file and it uninstalled instantly. Ta

Sorry my partner can not remember which site he was on, when the little b attached itself.

By Rob Dull on Aug 3, 2009 | Reply

I followed Rafi’s advice. IT WORKED!!!

See below

By Rafi on May 20, 2009 | Reply

This way works (thanks Ken)

1.Open My computer, choose Disk C;
2.Find the folder Program Files\Common Files\Uninstal\PAV\Uninstall.exe;
3.Run the file Uninstall.exe

I dont know how it got downloaded but if you run the uninstall file it should delete the program. Those A-Holes who made this should go to jail

By sarah on Aug 4, 2009 | Reply

Thank you Ken!

i dont even know how i got pav but it was blocking all my facebook and myspace and wouldent let me use anything but google so thank god i found this site…..

heres how you uninstall PAV thanks to ken,

1.Open My computer, choose Disk C;
2.Find the folder Program Files\Common Files\Uninstal\PAV\Uninstall.exe;
3.Run the file Uninstall.exe

By Dan on Aug 4, 2009 | Reply

HAHAHAHA This whole Ken thing cracks me up. It is so obvious that those steps are BULL SHT. Notice everytime someone posts instructions that contradict or disprove this Infamous Ken guy, immediatly (same day) someone will copy his instructions and say how wonderful he is.
And on top of it Ken has never posted anything else since that original one. (even when ppl ask for his help) scumbag PPPPPPPPAAAAAAALLLLLLLEEEEEEEAAAAAAASSSSSSSEEEE

You fu**in co*k suckin Sht bags who make enough money to retire in 2 months have the nerve to come on this site and try to knock ppl down trying to get rid of this crap. fu*k you and your whore mothers who raised you.

Now look below, I guarantee there is a post by some common first name who copied Kens post saying how much they want to give him a BJ bc hes so awesome.

go fu*in kill yourself ken… pussy

By Kathryne on Aug 4, 2009 | Reply

I am not computer savvy. Freaked out with PAV. Came across “Ken’s” instructions and problem was fixed / gone within moments. I guess whoever is saying “Ken” might be from the horrible PVA company … could be right. It is suspicious. Anyway, I’m still grateful I got this sinister virus gone. I don’t know much about computers, but I immediately sensed this was a con. God, Get ‘em !!!!! Kathryne

By Mr.Fix-it-Guy on Aug 5, 2009 | Reply

This was not made by microsoft!

Press Ctrl+ALT+Delete and bring up your Task Manager.

End Possesses:
pav.exe
PerAvir.exe
services.exe
unins000.exe
winlogon.exe

Then you should be able to kill this bug!

By Duke on Aug 6, 2009 | Reply

dots idea worked to a T! I did it and removed the malicious malware!Is there any way to complain to the FCC about these people putting this crap on our computers in the first place?

By Sea Dog on Aug 6, 2009 | Reply

Yea, I just got that PAV too yesterday. I was just surfing the web and it appeared out of no where. Sometimes I get crazy ideas in my head like these web sites that sell removal tools got together and created this PAV and cut it loose on the net so everyone would pay the $40.00 to buy their removal tools and sign up for yearly coverage. Just a crazy thought!

P.S. It took me all day to get rid of it! Drove me crazy in the process. Frick’in PAV quick start icon sticks in the auto tool bar next to the clock and it won’t come out. Keeps tossing out popups to no end. The left quick start icons have a separate menu where you can remove them by the start button. The right quick start icons are on the programs auto pilot and the only way to remove them is to remove the whole program. With the PAV you can remove the program but the icon stays and keeps tossing the popups out. It’s gone now.

Hang these feens to the nearest oak tree. I get to slap the horse on the arse!

By EJ on Aug 6, 2009 | Reply

FULL SYSTEM RESTORE WORKS! Searched to get rid of files and Personal Antivirus would not go away until a system restore was done.

THANK YOU ANTHONY QUINN! Your advice was much appreciated

By Tom on Aug 7, 2009 | Reply

Ive already reported these fkrs to the FTC, i encourage everyone to do the same.

By The Christina and Alice Show on Aug 7, 2009 | Reply

hello,
My PC caught the Personal Antivirus. I followed Ken’s directions and the bug is still there. I just don’t know about this…

By yesh on Aug 7, 2009 | Reply

Hello, im faceing the same problem that u faced, my new laptop is get ride from personal antivirus, please let me know if u have any solution.

By lee on Aug 9, 2009 | Reply

it really helped
i was rid of the virus in just under 30 mins helped so much but can anyone give me a way of making sure it really is COMPLETLY gone?anything at all would be a big help!

By Ryan on Aug 9, 2009 | Reply

Ken your advice worked perfect. it took 30 seconds and PAV is off my computer.. thank you!

By Mr. Walker on Aug 10, 2009 | Reply

ok, to everyone that has made the mistake of deleting any of the pav folders before realising you can uninstall it(which i made the same mistake).

rebbot it on safe mode (run:msconfig, then go to boot and select safe mode)

he you have to do a system restore (which brings back the pesky pav folders, enabling you to do the full uninstall) by going into run (again) and type in rstrui.exe

after that it’ll do everything for you and go back to the log in screen.

after that turn off safe mode and reboot again…

now, all the evil pav folders will be back, which will alow you to do it “kens” way (bloody legend mate), go into c drive/ program files/ common files/ uninstall.
you’ll see pav.exe there, click on it and bam, the cheeky bugger uninstalls (for bloody good too)

i did this, it worked, and have been using the net for the past hour like it was before pav came along. I’m just exstatic that its dead for good now.
thanx ken, bloody legend mate.

By john on Aug 10, 2009 | Reply

The instructions by Ken on April 29 did the trick. Thanks Ken, This personal antivirus screwed with my computer for 2 days. Luckily I figured out it was a hoax virus in order for you to buy thier product. Hopefully everyone else will be able see your post and do the same. Lets forward this info to all, so we can put these people out of business.

By Louis on Aug 10, 2009 | Reply

the easiest way i found to remove PAV.EXE.
1. End the process in the task manager
2. delete the PAV folder under program files on the c: drive
3. do a search in the registry for PAV.EXE and issue resolved

By Nick’s Dad on Aug 11, 2009 | Reply

My 12 year old son called me at work in a panic over his computer being infected and he downloaded a Porgram called Personal Antivirus. After explaining to him he had been phished, I found this site and read him Ken’s advice. Lots quicker than safe mode and system restore. I been a computer admin for 15 years and these intructions are so easy even a child can remove it. After running the uninstall I have him search for PAV and it was gone then we ran a full system can with Mcafe. ALL GONE!

By Timmy on Aug 12, 2009 | Reply

awh.
this advise saved my life.I thought that I really had a “trojan” virus and i panicked. I went through multiple websites to find out how to uninstall this so called Protection. If something were to happen to this computer…my mom would’ve kicked my ass….

THANK YOU

By michael passe on Aug 12, 2009 | Reply

What is needed is a class action lawsuit. PAV is fraud bordering on extortion.

By Jessica on Aug 13, 2009 | Reply

to Ken
we tried everything to remove personal antivirus which was restricting out internet access
Then we followed your suggestion and it worked.Yippee!!!!

By mark on Aug 13, 2009 | Reply

thank u i aint no how to get it off i was bouta pay some dome anti viris thingyy $40 2 get it thanxs

By FredA on Aug 13, 2009 | Reply

This is what I did:

I rebooted my computer in safe mode. Then I went into the Program Files to delete the PersonalAV folder. After deleting, I tried to restore my computer to an earlier date. My computer restarted, but the system restore failed. However, the Personal AntiVirus no longer showed up. Just in case, I unhid all my folders. Then I went into the Application Data folder to check to see if there were still traces left. There was not. I performed system restore again, and it was successful this time.

However, malware and viruses are deceptive devils. I fear that there are still traces left that I missed. What is a good way to check besides scanning with an Antivirus software? Do you consider Avira Antivirus as a good software?

Thanks.

By carolyn on Aug 13, 2009 | Reply

can someone give me the exact instructions from the start on deleting PAV. I already had Norton and nothing was detected after the PAV infected my computer. The bad thing is I thought Norton was telling me I had a virus and infected files. I cannot get on the internet so I am using my other computer. Do I follow Ken’s instructions in safe mode?

By Teresa on Aug 14, 2009 | Reply

THANK YOU THANK YOU THANK YOU. After hours of searching, sweeping and wondering what is safe and what isn’t, I removed the program from my computer. Hope no damage was done but this was easy. I am not tech savvy but I was able to search and destroy. THANK YOU!

By KAREN on Aug 14, 2009 | Reply

I WOULD LIKE TO PUT THESE FOLKS IN JAIL FOR DOING THIS!

By Rick on Aug 14, 2009 | Reply

All I did was go into task manager and stopped PAV.exe service. Then I dragged and dropped the folder to the recycle bin. Gone.

By bill on Aug 14, 2009 | Reply

Thank you to Ken,I have been working on this since 3 this afternoon.Now it’s 10:45,My computer is now working.It took 3 minutes{I’m a little slow].

By van on Aug 14, 2009 | Reply

how do get rid of this personal antivrus on my computer? it just pop up all the time. i want it delete permanetly.

By Lynne on Aug 14, 2009 | Reply

I tried this, and it seemed to have disappeared. I had also done a scan of my computer for all the PAV.exe files, and was able to delete from there as well.

By Michelle on Aug 15, 2009 | Reply

Ken – THANK YOU!!! Worked a treat.

By billgatesballbag on Aug 15, 2009 | Reply

I just fixed my friends computer from this nasty little pop up virus, “microsoft”(government paid criminals who design these viruses and rip the money out of us all)
I found the mongrel in program files folder entitled personalAV
to get rid of this folder you have to turn off the stupid pop up on your task bar first as it is constantly accessing the folder and windows will not allow you to delete it.you can stop it temporarily either through msconfig in run then uncheck pav or shut pav.exe down in task manager(or end its tree) then delete the 1.8 mb folder,you may still have the stupid orange sheild it puts in taskbar but go to start-run-type”msconfig”-startup-uncheck pav.exe- reboot – msconfig message appears again – check normal start up – apply – enjoy a virus free enviroment
ps..Never download any antivirus programs that go big on you giving them money they are crooks(microsoft employs these cyber criminals to rip the money for them and allow them to remain on the net without being stopped)

brave sentry and personal AV can suck my ****

By wendy on Aug 15, 2009 | Reply

I have win. vista and was trying to remove this crap for 10 hours!! but I figured it out and want to share my gem of knowledge!!
1. press ctrl+shift+esc
2. the window that comes up has “process” tab
click it
3. click “pav file”
4. click “end process”
5. go to your “start” icon, click on computer
6. click on C drive
7. go to program files
8. find pav file and right click it,
9. select delete.
10. go to the pav icon on your home page and delete it.this should get rid of all of it!! just remember to empty your recycle bin!!!

By Leslie Benham on Aug 16, 2009 | Reply

I cannot seem to be able to remove this Antivirus from my pc could you advise please L, Benham

By jim on Aug 16, 2009 | Reply

thank you ken worked great like he said go to computer then disk c then common files and click on pav then uninstall icon and files are completely gone

By cc on Aug 17, 2009 | Reply

I have tried everything and nothing has worked. i found the pav.exe file but it didnt let me delet it.

what do I do?!

By Pulling my hair out on Aug 17, 2009 | Reply

I completed the instructions from Ken, but i still can’t access internet pages. It is not giving me that annoying warning pop-up, it is just giving me a blank page. Does anyone no if alg.exe is a virus because my computer is also telling me that pav.exe can’t be found because it has changed or moved. I need help badly. This is ridiculous!!!

By Vivian on Aug 17, 2009 | Reply

Wendy i just wanted to thank you so much for your help in getting rid of that nasty personal antivirus gimmick. I worked all day on my granddaughters computer trying to get it off and you did it for me in 3 minutes. Again thank you so much for yoour knowledge in that matter.

By michelle on Aug 17, 2009 | Reply

I followed Ken’s directions and double clicked on the Personal AV file in uninstall. It immediately gave me a button saying uninstall complete.

Am I done or should I be doing more? The shortcut icon on my desktop also dissappeared.

By Memnoch451 on Aug 17, 2009 | Reply

Wendy… I love you it worked on my xp too!

Peace!

By jen on Aug 18, 2009 | Reply

thanks ken for the fix, but it installed other stuff on here too like netfilter.exe and i couldn’t find the pav stuff anywhere just an icon, but it’s all gone now

By Shenetria on Aug 18, 2009 | Reply

YES THANK YOU KEN. I went trough the steps to uninstall the PAV software from the “commom files” folders. A promt showed up stating the program was successfully removed. I found this to be even more great because when I went through my registry to manually deleted the harmful files there were not present. So, THANKS AGAIN KEN.

By jen on Aug 18, 2009 | Reply

Ken was right, it worked like a charm! But the only prob is, that it also installed others on my system like netfilter.exe and trojan.fakeavalert and trojan.wincod and….

By you have to be kidding on Aug 18, 2009 | Reply

yeah – it’s all a conspiracy by microsoft. give me a break you moron.

By Mike on Aug 18, 2009 | Reply

Thank you…this did it simple… lethal to the point!!! Pav shit gone!!!!

By Greg B on Aug 19, 2009 | Reply

I found this on a site and used it after about 10 hours of banging my head against the wall. It took about 35 seconds from start to finish and that damn application (Personal Antivirus pav.)is now gone.

1.Open My computer, choose Disk C (or your main drive); 2.Find C:\Program Files\Common Files\Uninstall\PAV\Uninstall.Lnk 3.Run the Uninstall file. 4.Reboot your computer

By Crystal on Aug 19, 2009 | Reply

Thank You corey and baffey. Everyone has helped so much. I followed the C drive directions and it took it right off. God bless you all for taking time out to help!!!

By Melody on Aug 19, 2009 | Reply

Thank you so much Ken for the directions, this thing has been driving me crazy for the past few hours

By Cheryl on Aug 20, 2009 | Reply

Thanks to Ken I have successfully removed PAV. I tried all day to remove it with no success. Then I read Ken’s post and it was gone within one minute! Thank you Thank you Thank you!!!!!

By Bernie on Aug 20, 2009 | Reply

Ken,

Thank you, thank you. I had already gone to Staples to buy anti virus software…..the gentleman there mentioned that this “Personal Antivirus” was a common problem to try and go online and delete it.

Not being computer savy I found your reply and followed your cousin’s instructions….simple…even for me and saved me much trouble as I was about to haul my computer out for service. Thanks again.

By Sharon K. on Aug 20, 2009 | Reply

Ken, I want to thank you. It was so easy to do.

By Ondrea on Aug 20, 2009 | Reply

OH my god!! I thought my life was over! I was seriously crying!! Thanks Ken!!

By Susan W. on Aug 21, 2009 | Reply

I contacted this company and told them I wanted this crap off of my computer, and that the “uninstall” in their program did not work. I threatened them, and I got this email today…after less than 8 hours! I hope this helps everyone with this problem!!!

Dear Susan,

Thank you for contacting Customer Support Center.
Please follow my instructions to uninstall the program:

Paste the following string to Windows Explorer address bar and execute it (Press Enter key):

C:\Program Files\Common Files\Uninstall\PersonalAV\Uninstall.lnk

or

1. Open My computer, choose Disk C;
2. Find Program Files\Common Files\Uninstall\PersonalAV
3. Run the file Uninstall.lnk

After that our product will be removed.Sometimes it takes more than one try to remove the product due to temporary technical difficulties, so please try to do it several times.

If you have any questions concerning our software, please contact our Customer Support Service.

Best regards,
Customer Support Representative

By Susan W. on Aug 21, 2009 | Reply

P.S.: One simple hint that I used that worked: Go to START, all programs, accessories, system tools, and system restore. Pick any date before the date of infection, and restore your computer. I did this yesterday to one day before the trouble started, and everything was gone from the infection. This may not be the best way, but it worked for ME.

By Susan W. on Aug 21, 2009 | Reply

P.S.S.: Don’t let this thing get you upset, telling you that you are infected with all sorts of terrible viruses. That’s their ploy to get you to buy their product. I have reported them for unethical business practices and infecting computers.

By Liger_Se7en on Aug 21, 2009 | Reply

The most simple sure way to get rid of this is stop the “PAV.EXE” process tree from the task manager or stop the process from msconfig… or try corey’s way. Then go to superantispyware.com for the free software. TRUST ME IT IS THE BEST SOFTWARE EVER… I EARNED OVER 500 bucks from using this software for customers who have viruses on their PC… Install the software…. let it COMPLETE SCAN… then choose remove all…. If it says restart… restart computer… then all virus/trojans will be removed forever!!! just make sure you update SUPERANTISPYWARE and scan your computer about once a week for the free version… for the paid version.. you can enable SUPERANTISPYWARE to scan at a certain time and date when you are not on it. then your life(COMPUTER) is safe.

By Daemon Alard on Aug 21, 2009 | Reply

@ Dan on August 4th

Dan is the man!
I was getting close to the bottom of the comment’s section and was worried when I noticed nobody was calling anyone out on this “Ken” BS.

“Give it a try. It may be their legal backdoor way out.”

Does no one see the flaw in that logic? It’s a bloody virus! There is no legal backdoor out for that, apart from the literal backdoor they’ll be running for when the police find their house.

But hey, I’m not a total skeptic. If Ken or anyone else can tell us just how they managed to contact this so-called Customer Support Center for this helpful advice I’ll recant. Cause there are a lot of people on this site who would just LOVE to tell them what they think of their “product”.

By lisa on Aug 21, 2009 | Reply

Ken….you are a Godsend! i followed the uninstall info you gave…thank GOD!!! it worked!

By Emma on Aug 22, 2009 | Reply

Thank you Ken, my computer was less than a week old with New Norton security and i caught this virus from looking at teaching resources for school teachers. Kens instructions worked in mins. Whoever creates these viruses is evil!

Ken you are a life saver xx

By victoria on Aug 22, 2009 | Reply

hi, im having problems with this program called: personal antivirus!!!
can you help me please!!!tell me how to do what you did to remve it please!!

By victoria on Aug 22, 2009 | Reply

omg thanks to everyone!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!IM HAPPY, HAPPY, HAPPY, FELIZ!!!
I HAD ALREADY A HEADACHE!!!!BECAUSE OF THIS PROGRAM…THANKS EVERYONE…THANKS GREG B!!
GOD BLESS=)

By Renee on Aug 22, 2009 | Reply

OMG… I was freaking… Ken’s advice was too easy. I’m hoping it’s true and gone. I’d like to stomp somebody’s figures for keying in such codes and say, “Get A Life!”

By missing in action on Aug 22, 2009 | Reply

I THINK THE MOTHER-F*CKers WHO TELL YOU TO
————————————–
1.Open My computer, choose Disk C;
2.Find the folder Program Files\Common Files\Uninstal\PAV\Uninstall.exe;
3.Run the file Uninstall.exe
————————————–
ARE LYING. I tried it and the PAV file disappeared but I still couldn’t get on the Internet. Microsoft’s DEP security feature would detect a security threat and shut IE down. It took me another 9hrs to get rid of the viruss and trojans that were infeting my computer before I could get on line again.

By Susan W. on Aug 23, 2009 | Reply

After telling them I was going to report them, this is the reply I got. (Spelling left the way they sent it.) They are obviously foreign.

Dear customer,
Do you steel need any help with Personal Antivirus?

Jessica Williams
Customer Support Specialist

By sateesh on Aug 23, 2009 | Reply

Ken!!

Thanks you for your information… I got rid of this unwanted program…

By Deborah A. Brown on Aug 23, 2009 | Reply

I also had the annoying personal anti-virus (Pav) on my computer. It looks so legit, so please do not be fooled into paying any money to remove it. I noticed that some of the solutions that I read directed me to sites that wanted to charge me money to remove this virus. Keep in mind that I am a grandmother and was finally able to figure out how to remove this virus after about three hours of banging my head in frustration. First of all I would like to say that if you have Windows Vista and you go into the Control Panel and try to remove it by locating the “Pav” file, that does not work. Because this is such a tricky virus you have to outsmart it. Even though I had the Mc Fee Virus protection, the PAV virus would load up on my PC when I logged on. This is the answer to the problem. When you log on to your coputer, wait for it to fully load before you begin this process. 1. Press Cnt. Alt. & Delete key at the same time and go into Task Manager 2. Low and behold you will see the Pav file under the applications doing it’s thing and that is called “running.” 3. Press end task tab at the bottom for the Pav program to quit running. 4. Next go into the Control panel and go to programs. You will see the Pav program. Hightlight and then delte this entire icon. Note that the Icon also looks legit, it looks like a security sign. 5. After deleting from your programs then go to the recycle bin and then remove the Pav file from there. Restart your computer and the Personal Anit-Virus program is gone and it didn’t cost you a dime to remove it. Good luck.

By Linda on Aug 23, 2009 | Reply

Ken, I also uninstalled and it worked! Thank you so much after 2 days of hell. Anyway let people know when it first comes up it says install.exe then when you click on that it says uninstall.exe I was afraid to click the install.exe but figured what do I have to lose. Then the uninstall.exe showed up. Again, Thank you

By Carol Ann on Aug 23, 2009 | Reply

I am getting ready to just throw this out.. How do you find my computer and everything else I have tried everything thanks,

By Nomes on Aug 24, 2009 | Reply

Thanks Ken, it worked! And so simple for a techno phobe like me . I now, no longer have wish to throw lap top out window

By Denny on Aug 24, 2009 | Reply

Thanks Ken! That POS software should be illegal.

By Dayin on Aug 24, 2009 | Reply

thanks wendy….it’s gone….oh my god….getting hard time to fix it….thanks so much

By Carl on Aug 25, 2009 | Reply

Thanks a million for your post and to your cousin for writing to the company. This is actually the fastest way to uninstall!

By April Tibbs on Aug 25, 2009 | Reply

Thanks Ken! Your instructions worked!

By unhappy on Aug 25, 2009 | Reply

no pav.exe in uninstall. now what do i do to get rid of pav?

By emma on Aug 26, 2009 | Reply

thankfully this little shit has gone thanks to ur instructions. im no it goddess so thanks for ur simple instructions!

By dmart on Aug 26, 2009 | Reply

whoo-hoo…thank you Greg B. I followed your instructions and it worked…it is gone! Spent hours researching methods to remove that junk. I was leary of downloading an “anti-spyware” program.

By Tammy on Aug 27, 2009 | Reply

Thank you thank you this worked just follow the steps and it realy does uninstall this crap

By Ron on Aug 27, 2009 | Reply

Follow what Ken said, it works and takes as little as 15 seconds. I wish they would throw people in jail for crap like this!

By babs on Aug 28, 2009 | Reply

I was playing on FarmTown on facebook nipped downstairs to make a sandwich came back up and I’d got all this on my computer saying I’d got viruses from Personal Antivirus I tried to close down the program but it wouldn’t let me I logged off the internet by pulling out the internet cable and switched the wireless off. I looked at AVG and that was saying anything about the viruses that P A V was saying I had so and did a system restore is there anything else I can do to make sure it is not on my pc?

By Linda M on Aug 28, 2009 | Reply

Ken! YOU ARE MY HERO! You saved me from losing my mind! Got the PAV virus and followed your instructions from 4/21/09 only had to use SAFE MODE…WORKED PERFECTLY! Thank you soooooo much!!!

By eddy on Aug 28, 2009 | Reply

on my vista, it didnt even say that you had to pay to get an upgrade, but i didnt cuz i hav so little space. good thing i didnt or i would of lost money.thanks for the info
it really helped

By Raymond on Aug 28, 2009 | Reply

I need HELPPPPP, I didn’t even download this thing but it is going crazy on me. I can’t delete it and need someone who can tell me how to do this stuff. I am not stupid but not computer savy, so if anyone can explain an easy way to get rid of this thing I would really appritiate it. Thanks to any one and everyone.

By linda on Aug 29, 2009 | Reply

after getting rid of pav with malwarebytes I cannot get online in regular mode. I can get online in safe mode only
HELP HELP PLEASE

By wendi on Aug 29, 2009 | Reply

Thanks for the help Ken.
I was in the same boat you all were in.
I wasn’t paying attention and clicked on this.
Then when I attempted to download AVG to see if I really had these trojans etc,it said the avg page was corrupt and wouldn’t let me see it.
I really thought I was in BIG trouble thanks again!

By Mary on Aug 29, 2009 | Reply

Thank you Ken, Your instructions worked like a charm.

By kimmie on Aug 29, 2009 | Reply

i just bought this laptop which i worked so hard for and got “top of the notch” norton anti virus now this stupid PAV thing is comming up, i dnt know how it got there and i cant uninstall it. norton didnt pick it up when i did a re-scan im so angry, and im not that great with computers. someone help me plzzzzzzz!!!!!!!!!!!!!!!! lets all go find those idiots that created this stupid program!!!!!!!!!!!!!!!!!!!1

By kimmie on Aug 29, 2009 | Reply

thank you so much ken, that was so easy i cant believe how much time i have wasted with this thing. thank you thank you thank you thank you

By Brian on Aug 29, 2009 | Reply

this the best and free way to do this thanks

By Marty on Aug 30, 2009 | Reply

C drive info worked, Thanks

By Donna on Aug 30, 2009 | Reply

Wendy, thank you so much. AFter working 5 hrs, I found your note and it was gone in a matter of minutes. Thank you thank you.
Donna

By Lorie on Aug 30, 2009 | Reply

Thanks soooooo much for telling me how to uninstall this friggin horrible menace. It took seconds!!!!! I saved the instructions, cause you never know if these idiots will re-infect!!! Thanks again!!!!
go to disk c ON MY COMPUTER, double click on it, then look for program file, double click on program file,after look for common files, then double click on common files, then look for uninstall , double click on the uninstall,then you will see the PAV(personal antivirus), double click on it, it will say ALLOW OR CANCEL, pls allow and it will delete it.

By Marilyn Roy on Aug 30, 2009 | Reply

Thanks, for letting me know that my symantic software was going to take care of this. I could not find the answer specifically on the symantic support page.

By Brenda on Aug 30, 2009 | Reply

I have been infected with this thing.. and I CANNOT get rid of it.. it’s taking over my computer… someone help please… ????
I have already tried this.. and it hasn’t helped..it’s telling me I don’t have permission to do so..
Help.. anyone.. please

By Chandra on Aug 31, 2009 | Reply

Thanks so much Ken, after screwing around forever with my computer this fixed it in under a minute!

By clyde on Sep 1, 2009 | Reply

thank you ken….for those who want to remove this personal virus just follow ken instructions ..its very easy and nothing to worry about. its safe and fast. just click this
1.My Computer
2.Program Files
3.Common Files
4. Uninstall
5. PAV
6.Uninstall exe
7. run the file

That’s all

By Jeff on Sep 1, 2009 | Reply

Ken’s April 21, 2009 post worked for me. I originally deleted everything I could find on the PC, including the Uninstall icon. I then went into the Recycle Bin and restored the files. I then found the Uninstall icon in the Common Files folder. I double-clicked the icon and a window instantly popped up stating the Uninstall was Complete. I was a bit concerned when the Complete message popped up so quickly, but it seems to have worked. Easy as pie. It’s now gone and no annoying popups on Internet Explorer!

Thanks.

This was my sister’s PC and she was ready to pay that $59 bucks to the website that she was constantly getting directed to.

By Eva on Sep 1, 2009 | Reply

thanks so much for posting this simple re-booting removal instruction – so simple and yet so hard to think of when you´re in total despair!

By Wendy on Sep 2, 2009 | Reply

Thanks Ken, it worked for me too.

By JimB on Sep 2, 2009 | Reply

I’m infected… I am going to try Ken’s method and hope it works…

By meme on Sep 2, 2009 | Reply

will you please help me remove personal antivirus….thank you.

By JimB on Sep 2, 2009 | Reply

I could not find PAV.exe or uninstall. So I am doing Corey’s thingy of April 14… system restore… we’ll see what happens

By JimB on Sep 3, 2009 | Reply

Was not able to do a system restore. The files suggested to delete are not even in my recycle bin and PAV.EXE is gone. UNinstall uses that with a -uninstall option.

No files but I am still getting the browser interrupt that says DOwnload immediately. It still takes over my browser with I go to any website.

GRRRRRRRRRRRRRRR

H E L P!!!

By callmecallem on Sep 3, 2009 | Reply

After going through many replies, I came upon thanks heaped onto Ken, so I tried it (husband’s ‘puter caught the antivirus virus yesterday). It was at least removed from the taskbar along with the annoying alters.

Don’t know if it is truly removed, but for the moment it appears to be resolved using Ken’s method.

Ken’s post is dated April 21st. Easy, quick and appears to have worked. Thanks Ken!

By Jason on Sep 3, 2009 | Reply

Ken’s method works. Try it, you’ll see. Once you are done(it’s pretty quick) run an anti-virus scan, and a malware scan(you should have more than one program protecting your computer). Clear out your recylcing bin and restart.

Everything should work fine at this point.

If your IE isn’t working or you don’t have the uninstall exe anymore, that means you probably went off half-cocked and deleted some things you shouldn’t have. A system restore is probably your easiest and best bet for fixing that, those instructions are up there in the list as well.

Have fun. Oh and for anyone curious, the persons computer I just removed PAV off of, I’m about 90% sure she got it from clicking on a facebook ad in her email about DJ AM dying…

By Marcelo Bieger on Sep 4, 2009 | Reply

Hello!

Thanks from Brazilian!
(Danke aus Brasilien!)
(Agradecimentos do Brasil!)

By Michele V on Sep 4, 2009 | Reply

Ken,
You are a saint. Thank You.
It was very helpful and quick, and I am not very computer savvy. Thanks.

By Tim on Sep 4, 2009 | Reply

Thanks Ken, from your April post! I got it yesterday and it was really annoying but I tried that after hours of trying stuff and it worked, its gone now

By Jo on Sep 5, 2009 | Reply

Cheers clyde your step by step worked a dream, stupid thing was driving me mental.

By Terri on Sep 5, 2009 | Reply

Ken:

THANK YOU!!!!!!! This absolutely worked and took like 20 seconds! You Rock!

By Anna on Sep 5, 2009 | Reply

My cousin wrote to the makers of this “software” and got this response:
Dear customer,

Thank you for contacting Customer Support Center.
Please follow my instructions to uninstall Personal Antivirus

1.Open My computer, choose Disk C;
2.Find the folder Program Files\Common Files\Uninstal\PAV\Uninstall.exe;
3.Run the file Uninstall.exe

After that our product will be removed.
Feel free to contact us if you need any help

Give it a try. It may be their legal backdoor way out.
^^^^^
Whoever posted this THANK YOU!!!!! It wouldn’t work when you tried to do it from Control Panel, but I think you’re right. It has to be their legal backdoor out!

By natalie on Sep 5, 2009 | Reply

I keep seeing personal antivirus on my computer and i cant get it off it keep blocking everything. I have McAfee i dont want personal antivrus but when i try to download the removal I am not getting it

By McDonalds on Sep 5, 2009 | Reply

Yesterday, had to upgrade Internet Explorer, while doing that that stupid Personal Anitvirus decides to bless my work computer with it’s presence! Due to restrictions set by the company I can’t delete services.exe or winlogon.exe, it comes up with an error message saying “that process is critical. Task manager can not end this process.” Can’t even get into the control panel of the computer due to the restrictions and now I am getting frustrated – does anyone know a way around this?

By Claire on Sep 5, 2009 | Reply

I followed Kens notes…..thank you so much I have spent 3 hours and 10 min getting unbelevably stressed, as i was just removing from the c drive without acually going into the common file, when you do this it wont allow you to delete as it states the parent controls it….very frustrating, i think its away now i have no icons. thanks for relieving my stress.

By JC Las Vegas on Sep 5, 2009 | Reply

Thanks Ken,
The 3 step method worked in 2 seconds!

By kelly on Sep 6, 2009 | Reply

The worst thing about this virus is that when you try and search for ways to remove it (ie. in google – type personal antivirus removal software), you click on the links and they all take you to the same page. this page is linked with the virus!!!!!

the only thing i found which worked was using someone elses computer and downloading the removal instructions on this, then doing them on my infected computer.

you MUST download malwarebytes antivirus software. this is the ONLY thing that worked for me and got my computer working again.

thanks, Kelly

By kelly on Sep 6, 2009 | Reply

Also, i just followed Ken’s instructions after doing the above (malwarebyte’s antivirus software) and it’s not there so I would vouch for ken’s solution as well.

ken your a god-send thanks very muhc. please write on here if you find your virus comes back – this will be helpful in knowing what did and didnt work. thanks

By alex on Sep 6, 2009 | Reply

thank you so much ken!!! it was screwing my computer up so bad, sneaky virus.

By beth on Sep 6, 2009 | Reply

after 4 hours of pulling my hair out trying to get rid of it, I went to my old computer and found your instructions…YAY!!! it worked. I am so glad you posted your solution

By viren on Sep 7, 2009 | Reply

to anna
hey thank you so much
the way you showed worked for me.

By Brent A Bortz on Sep 10, 2009 | Reply

Thanks so much for this post! You saved me a ton of time! Thank you thank you!

By Joe on Sep 10, 2009 | Reply

This is probably the 20th malware of this type that I have come across, being rather computer literate friends call me to help them with their problems.

I equate this type of malware to Cyber Terroism, as they hijack your computer in order to get you to buy their product, thats like car dealers jumping in the back seat of your car and staying there, until you buy a car from them!

If there is somone who has legal knowledge or is an attorney, please investigate if there is some way to bring legal action against one of these companies and make an example of the first so the rest will cease these “terrorist” like practices. I have contacted the companies who distribute the software like this and get the same answer, “we are not responsible for how independant licensers distribute our software”, well I am sure if they start feeling it in the pocket book they will take more control of the independants.

By Julia on Sep 11, 2009 | Reply

HELP! I did Malwarebytes and ran Norton and they caught nothing. Then I rebooted and not only is personal antivirus still there, but I couldn’t get an internet connection. rebooted again and now I can’t even get passed the screen that says “Windows is starting up…” What now???? Please help!! I’m on my work computer now – it’s my laptop that’s messed up…

By Randell on Sep 12, 2009 | Reply

Ken’s solution works great.
I hate this kind of program but it makes me a lot of money. (Independent PC Tech) As a rule of thumb if you ever get a pop up saying that your computer is infected with a virus and it offers you a paid removal it is junk. (See Also Smitfraud).

By VALENTINO on Sep 13, 2009 | Reply

thank you from Italy. PAV IS DEAD!

By Hesham on Sep 13, 2009 | Reply

Please i need some help…… I need to remove pav I go to school online and i can not get to my school work?. please someone help me…thanks

By bakesgirlz on Sep 13, 2009 | Reply

Thank You Ken…..My daughter brought me her lap top with this damn PAV on it and your advice worked…..Thank you again.

By abby on Sep 14, 2009 | Reply

How do you know you have for sure got pav off your computer? I thought I had it off and then I kept getting a screen pop on the internet did a couple more things and I think I have it off again but am scared to really use the internet.

By Pen on Sep 16, 2009 | Reply

Follow Ken’s step to remove the unwanted virus, it really helps it only took me not more than 30secs to remove the F****** program

who ever made that stupid pop-up I just wish he’d die F****** scammer, what a poor deep S***

Ken thanks for the Post…

God Speed to you man…

By emamamma on Sep 16, 2009 | Reply

It was murder, but, FINALLY, I got it! If you go to “search”,then all files and folders, I typed in “uninstall”. It ran it’s course, wasn’t there, so I expanded it to “hidden files” too. Found it, clicked on it a couple times, and POOF!!! It’s gone. No underlying problemms so far. I tried several other methods, but they didn’t work. Seemed pretty easy in hindsight, since I’d done everything known to man to remove it prior to that.
Good luck, it is one nasty lil’ bitch of a program. Hides well, & blocks any sites with the info on how to remove it. Best of luck to ya, hope this helped!

By emamamma on Sep 16, 2009 | Reply

run a search of your entire computer. Hidden files too. Type in what your looking for, & if it’s on your computer, it’ll pop up on the search.

By emamamma on Sep 16, 2009 | Reply

see, I tried that, & when I clicked on uninstall, my comouter would freeze up. Wouldn’t go any further. Had to go about it by other means.

By lakay on Sep 17, 2009 | Reply

thanks KEN for the post. it really works and by the after uninstalling this motherfucking pav thing go back to program files and delete the shit then restart.
try it guys

By Laura on Sep 20, 2009 | Reply

I thought the advice from Ken was suspect as when I tried to do it, another pop-up warned me that I was under a “security risk” and did not allow me to continue. Phantom’s advise allowed me to initially remove this and the hints from Paul and Britney helped me refine it when I still had it reappear in insidious ways…by-the-way…no one needs to pay money to “anti-virus” software to remove this…including buying Malwarebyte Antivirus. Warning ad’s from *them* very coincidentally appeared at various points when I tried to uninstall…wonder how that came to be…?????

By Gary on Sep 20, 2009 | Reply

Wow thanks Ken or whoever first posted this solution. I worked for hours trying to get rid of this virus and then found this post. Tried it and so far the virus is gone.

1.Open My computer, choose Disk C;
2.Find the folder Program Files\Common Files\Uninstal\PAV\Uninstall.exe;
3.Run the file Uninstall.exe

By Ami on Sep 20, 2009 | Reply

i have not buy personal antivirus i donot know it comes to my pc becuase of this i can not access my pc. please let me know how can i delete this, pleaseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

By Graham on Sep 22, 2009 | Reply

Another very happy follower of Ken’s instructions. Removed virus from my wife’s laptop in seconds.

By paula w on Sep 22, 2009 | Reply

OMG!! i cannot get this antivirus off my computer. i tried everything, even the stuff you guys said. nothing’s worked at all. my daughter whose 11 will be so angry and upset she can’t get on GAIAONLINE. please help! it’s driving me up the wall. everything is blocked. can’t even search now

By Camilo on Sep 23, 2009 | Reply

I managed to remove it by ending the process and deleting the folder from program files, then i used CCLEANER, the cleaner and the registry repair tool, i ran the registry repair tool until it couldn’t find more problems.

I hope this helps.

By The Christina and Alice Show on Sep 26, 2009 | Reply

Hey there,
Ken’s advice does NOT work!!! I followed his directions and there’s a little icon in the corner that’s blank and it sends out like half a speech bubble but only half, like it’s being blocked or something. It came back after AVG got rid of it. I got AVG from a computer doctor that I took the PC to because it got that bad.
PLEASE help me get rid of this virus!!!!

By Chris on Oct 1, 2009 | Reply

1. Press CTRL+ALT+DEL on your keyboard.
2. You will see the task manager pop up, click on the tab that says processes.
3. Find a process that says “pav.exe” (it’s abbreviated “Personal Anti-Virus”)
4. Click “End Process” and then “Ok”
5. Double click on my computer
6. Double click on “Local Disc C” or your “C” drive.
7. Double click on the folder “Program Files”
8. Find the folder that says “Personal Anti-Virus” and right click on it and click “Delete”
9. Make sure it goes right into the trash, once it does, empty your trash and you are finished.

By Lynn C on Oct 5, 2009 | Reply

I just tried this and after over a month of trying to get rid of this program it is finally gone. I also thank Ken or who ever first posted this. Lynn
Wow thanks Ken or whoever first posted this solution. I worked for hours trying to get rid of this virus and then found this post. Tried it and so far the virus is gone.

1.Open My computer, choose Disk C;
2.Find the folder Program Files\Common Files\Uninstal\PAV\Uninstall.exe;
3.Run the file Uninstall.exe

By Jeremy on Oct 21, 2009 | Reply

Good advise. Works great! You are the bomb!

By lisa on Oct 26, 2009 | Reply

please help me i have tried for 1 hour to get rid of cyber security and every time i try to use a uninstall program cyber block the download and everything else please help thank you

By sai on Nov 30, 2009 | Reply

please help me i have install the avast antivirus in my laptop after sometime i uninstall the antivirus but it did not goes from my laptop and i would not able to install another antivirus. please tell me how it can be deleted from my laptop.
thanking you

By virushater on Dec 28, 2009 | Reply

I also got this disaster software on my system and could not remove it

The only way i could do it was to ring McAfee and they did it remotely for a price of $159.00. they cleaned the computer and got it working again. If you want to abuse the company for the software their email is
support@premium-mail-support.com.

This should be traced and the people behind it prosecuted for this pain in the butt software

By bucky on Jan 1, 2010 | Reply

please give a step by step insturction on how to get rid of the pav file. I have deleted the file and emoptied the recycle bin still have t he pav

By bucky07209 on Jan 2, 2010 | Reply

I have WINDOWS XP – how do i remove the PAV antivirus when i have deleted everything to do with it and still receive the pop up notice that websites have been reported as unsafe when they are not.

In the above all i find is how to remove from windows vista which i do NOT have.

Someone Please post how to remove from windows xp when everythig to do with it is deleted

Thank you

By bucky07209 on Jan 3, 2010 | Reply

I have windows xp — pav recently appeared on my computer. Could someone please post how to remove it form windows xp when all traces have been deleted adn it still says sites reported as unsafe.

all i can find in the above is how to remove from windows vist
thank you

By Abby on Jan 4, 2010 | Reply

I reset my computer now it works fine. And I want revenge on that company!

By Pam on Jan 11, 2010 | Reply

just followed the instructions in Kens post. took 2 minutes.Thank you so much Ken.

By michael on Jan 23, 2010 | Reply

Ken u are the man. your instructions worked.

By Amar on Jan 26, 2010 | Reply

thanks a lot…………!

By Stuart on Feb 23, 2010 | Reply

Hi guys,
This one seems to have evolved and no longer uses pav.exe. It now uses one called psecure.exe
(may be slightly different but since I uninstalled it I can’t remember the exact name – sorry)

The uninstall can now be found here:

c:\Program Files\Common Files\PSecurityUninstall

Cheers
Stu

By Rachelle on Mar 7, 2010 | Reply

HELP!!!!! I downloaded the stupid personal antivirus. i need help! i paid $60 cuz i’m an idiot. please help me. i don’t know what to do to get rid of it. safari’s the only web browser that works and it won’t let me open any files.

By lizette on Apr 1, 2010 | Reply

I purchased the antivirus in the morning and i tried gettin it started with the receipt number i was given and it didnt work, therefore i would like my money back.