I have symantec (not a new version), but once I re-start and run a new scan, it finds and quarantines it just fine. Then, make sure you immediately delete all your internet history, cookies, etc. (you should be doing this all the time anyway), and KNOW your own security system and software so you can tell when something is wrong.

I’ve had to do this on my teenager’s pc last year too. It wasn’t until we disconnected for a period of time that we could gain control again, and that was an old anthem running windows 98–a bit harder on that one. For some reason though, XP seems to aid in correcting itself after being idle.

The more you run the pc and try to get rid of the program files with an active internet connection, the more it embeds itself and gets harder and harder to get rid of. I haven’t had to get new software, wipe or restore or anything, and this recently infected computer is an old HP pentium 4.

A little patience and immediate disconnection does the trick!! It’s those of of us who can’t live without the internet for even a day that makes these virusus so good!

This is where having multiple laptops come in real handy!! Good luck and happy surfing!